Business Development Manager

Job Summary:

Allianze Infosoft is looking for a highly motivated and results-driven Business Development Manager (BDM) with proven experience in service-oriented sales within the BPO and outsourcing industry , focusing on GCC markets The ideal candidate will be responsible for driving business growth by acquiring new clients, nurturing long-term relationships, and promoting customized outsourcing solutions across diverse sectors.

Key Responsibilities :

• Identify and develop new business opportunities across GCC countries (UAE, Saudi Arabia, Qatar, Oman, Kuwait, Bahrain).
• Build a strong client pipeline through networking, referrals, LinkedIn outreach, and industry events .
• Develop and execute sales strategies to promote BPO services – back-office support, data management, customer service, and IT-enabled solutions.
• Conduct market research to identify client needs, trends, and competitive insights in the GCC outsourcing market.
• Prepare and deliver compelling presentations, proposals, and quotations tailored to regional business requirements.
• Negotiate and close high-value contracts ensuring profitability and client satisfaction.
• Coordinate with internal teams (operations, HR, and project delivery) for seamless service transition.
• Maintain long-term client relationships, ensuring account growth and retention.
• Represent the company at GCC trade shows, business expos, and networking forums .

Required Skills and Qualifications:

• Bachelor’s / Master’s degree in Business Administration, Marketing, or related field.
• 3+ years of proven experience in BPO / ITES business development or service sales (preferably in GCC markets).
• Strong understanding of outsourcing and service delivery models .
• Experience in dealing with clients across industries – oil & gas, logistics, healthcare, finance, and government sectors.
• Excellent communication and negotiation skills with cultural awareness of the GCC market.
• Proficiency in CRM tools, MS Office, and online lead generation platforms.
• Willingness to travel within GCC countries as business demand

Key Performance Indicators (KPIs):

• Number of new GCC clients acquired per quarter.
• Revenue and profit growth from GCC business accounts.
• Client retention rate and satisfaction score.
• Timeliness and effectiveness in proposal submissions and deal closures.