Business Development Manager

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Business Development Manager is responsible for the development, promotion, maintenance and sales of company services through direct client contacts within an assigned country or region.

Essential Job Functions

• Develop target list and initiate contact with potential clients through sales phone calls, appropriate social media, promotional flier distribution and cold calling.
• Confirm appointments to introduce the company and the company's services to potential clients and build and maintain ongoing relationships.
• • Supports existing clients, acting as intermediary for communication between client and their operations teams and Crane Worldwide network, available for escalation when necessary.
• Provides tracking information as requested by the client.
• Escalate all issues with a shipment immediately to the client to insure prompt resolution.
• Manage all client requests and follow up to ensure that the client needs are met.
• Facilitate the completion of RFQ's.
• Provide marketing and proposal support for all Global Sales Team members.
• Analyzes client profit or loss and provides proposals for yield improvement.
• Other duties as assigned.

Other skills/abilities

• Strong client-facing skills and effective selling to decision influencers and decision makers with a consultative approach
• Strong computer usage skills demonstrated capability with suite of Microsoft office products and active in broad-based internet networking tools, e.g., LinkedIn Excellent verbal and written communication skills.
• Ability to meet challenges with resourcefulness.
• Demonstrates effective negotiation and closing techniques.
• Excellent organization and problem-solving skills Work well in a team environment.

Education and Experience

• High School Diploma or equivalent required
• Bachelor's Degree preferred.
• 5- 7 years of RFQ Management required
• 3-5 years of Pricing Database Management required.
• Minimum 5 years of Global Airfreight and Ocean Freight Pricing experience required.
• Oil, Gas, Energy logistics proposal experience preferred.
• 3-5 years statistical analysis experience

Work Experience Requirements

1 to 2 years’ experience with 3PL or freight forwarder including internal and external facing roles, or - 1 to 2 years previous experience in transportation or business development fields.

Physical Requirements

Talking, hearing and using hands to operate computer equipment - Vision abilities required by this job include close vision and the ability to adjust focus.

Certifications and Licenses

• Professional certification may be required in some areas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees.

We appreciate your cooperation in respecting this policy.

Experience

Required

• 2 year(s): 1 to 2 years’ experience with 3PL or freight forwarder including internal and external facing roles,
• 5 year(s): statistical analysis experience
• 5 year(s): Global Airfreight and Ocean Freight Pricing experience required.
• 5 - 7 years: RFQ Management required

Education

Required

• High School or better

Behaviours

Required

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivation

Required

• Growth opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organisation