Business Development Manager (BDM) in a Manpower Supply / Staffing Company

Key Roles & Responsibilities

1. Client Acquisition & Sales

• Identify and target potential clients (construction firms, FM companies, hotels, industrial projects, EPC contractors, etc.)
• Generate leads through cold calling, networking, site visits, exhibitions, and referrals
• Pitch manpower solutions (skilled, semi-skilled, unskilled, white-collar, short-term or long-term)
• Prepare and negotiate commercial proposals, rate cards, and contracts
• Close deals and meet monthly/quarterly revenue targets

2. Account Management & Relationship Building

• Maintain strong relationships with existing clients
• Act as the main point of contact for manpower requirements and escalations
• Upsell or cross-sell additional manpower categories or services
• Ensure client satisfaction and contract renewals
• Conduct regular client meetings and site visits

3. Understanding Client Manpower Needs

• Analyze client project requirements (quantity, skill level, duration)
• Coordinate with recruitment and operations teams to ensure availability
• Advise clients on optimal manpower deployment models
• Provide solutions for urgent, bulk, or project-based staffing needs

4. Market & Competitor Analysis

• Monitor market trends, manpower demand, and pricing in the UAE
• Track competitors’ rates, services, and client movements
• Identify new sectors or geographic areas for expansion
• Provide management with market intelligence and growth opportunities

5. Coordination with Recruitment & Operations

• Liaise with recruitment teams to ensure timely sourcing of manpower
• Coordinate mobilization, onboarding, and deployment schedules
• Ensure replacements and backup manpower are available when needed
• Support operations in resolving manpower performance or attendance issues

6. Contract & Commercial Management

• Draft and review contracts in line with UAE labor laws
• Ensure pricing covers visa costs, WPS, accommodation, transport, and insurance
• Monitor profitability of contracts and control cost leakage
• Manage contract amendments, extensions, and rate revisions

7. Compliance & UAE Labor Law Awareness

• Ensure manpower supply complies with:
• MOHRE regulations
• WPS requirements
• Visa and work permit rules
• Health & safety standards
• Educate clients on legal manpower deployment practices
• Coordinate with PRO / HR teams on documentation and approvals

8. Reporting & Performance Tracking

• Maintain CRM and sales pipelines
• Prepare sales forecasts, revenue reports, and client status updates
• Track KPIs such as:
• New client acquisition
• Revenue growth
• Contract renewals
• Client retention

9. Networking & Brand Representation

• Attend industry events, trade fairs, and networking sessions
• Build relationships with contractors, consultants, and project managers
• Promote company brand and reputation in the market

Skills & Competencies Required

• Strong B2B sales and negotiation skills
• Knowledge of UAE manpower and staffing market
• Understanding of labor law basics
• Excellent communication and relationship management
• Commercial awareness and pricing strategy skills
• Ability to work under pressure and meet targets

Must-Have
✔ Bachelor’s degree
✔ 5+ years manpower industry experience
✔ Strong UAE labor law knowledge
✔ Proven sales & negotiation skills
✔ UAE driving license

Nice-to-Have
➕ MBA
➕ Arabic language
➕ Existing client portfolio

Job Type: Full-time