Business Development Manager - Freight And Forwarding

Job Purpose

To research and evaluate potential customers and sales opportunities This role involves maintaining client relationships, providing support, recommending new opportunities, and staying informed about industry trends and market activities

Job Responsibilities

Customer Relationship Management: To visit key existing Customers regularly and involving Superiors as part of CRM, to ensure their retention and to obtain more business from them

Contributes to team effort by accomplishing related results as needed
To ensure that Credit Policies are adhered, and Debtors accounts are reviewed on a regular basis, and debts are collected as per the agreed Credit Terms
Customer Complaints Resolution: To handle Customers Complaints in coordination with the Customer Service and Operations Department
Risk Management: To ensure that Company is not exposed to avoidable risks
To coordinate in a harmonized way with the Accounts Department to ensure the mutual requirements and interests are served well
To identify most suitable overseas agents and to play an active role in negotiating special rates and tariffs from them and other Shipping and Airlines Carriers and other Service providers
To carry out any other duties and responsibilities assigned by the Head of Sales, CEO

Educational Qualification

• Preferably a bachelor’s degree

Work Experience

Minimum of 5 years’ experience in a similar role

Competencies

A UAE driving license is a must

Good communication skills
Knowledge of relevant equipment, policies, procedures, traffic rules and laws, customs procedures at ports and borders relevant to road transportation

Language

• English / Arabic