Business Development Manager - Middle East

We are seeking a proactive and ambitious Business Development Manager to drive new client acquisition and profitable revenue growth across the Middle East.

This individual contributor role combines strategic planning with hands-on execution, identifying, pursuing, and closing opportunities in the serviced apartment, corporate housing, and extended stay sectors.

Success will require consultative selling, cultural fluency, and the ability to build trusted relationships while leveraging data-driven insights to meet and exceed revenue target.

Business Development

• Identify, research, prospect, and convert new business leads through networking, cold calling, referrals, and industry events
• Own the end-to-end sales process, from initial opportunity through negotiation, contract closing, and handover to delivery
• Pitch SilverDoor’s value proposition to multiple decision-makers, tailoring solutions to client needs
• Develop and implement client acquisition strategies, measuring success against agreed revenue and performance targets
• Structure and manage new client acquisition effectively within defined geographic territories
• Maintain a comprehensive and accurate pipeline using the company CRM, providing regular reporting on activity, forecasts, and performance
• Attend and represent the company at networking events, conferences, and client meetings
• Recommend tailored or additional services to create competitive advantage and maximise client value

Client & Relationship Management

• Develop and maintain strong, long-term relationships with new and existing clients
• Act as a trusted advisor to clients, including engagement at executive and senior decision-maker level
• Ensure a smooth transition from sale to delivery and maintain ongoing relationships post-contract to support retention and growth
• Maintain up-to-date knowledge of industry trends, market conditions, and competitor activity, feeding insights back into the wider business

Travel and Working Requirements

• Based out of SilverDoor’s Dubai office
• Regular travel required across the Gulf region for client meetings, networking events, and conferences
• Additional international travel may be required on occasion in line with business needs
• Must be fully eligible to travel for business purposes

Experience

• Strong direct selling experience is essential for this role
• Experience selling services, as opposed to product selling, is highly preferred i.e. Travel Management Company (TMC), Relocation Management Company (RMC), Destination Service Provider (DSP) or Serviced Apartment background is desirable
• A background in hospitality, particularly in the Extended Stay, Hotel, or Corporate Housing sectors, is desirable
• Business Travel & HR Mobility: Experience in selling within business travel, HR, or mobility services is advantageous
• Proven success in building and maintaining relationships with large, high-value clients is a must
• Demonstrated experience selling to executive-level prospects is required

Skills

• Strong communication and interpersonal skills, confident in face-to-face and executive-level client engagement
• Excellent negotiation, persuasion, and closing skills
• Strategic, commercial thinker with a competitive drive to win
• Highly organised with strong numeracy and reporting capability
• Collaborative approach to selling and working with internal stakeholders and international teams
• Strong networking ability and relationship-building skills
• Self-motivated, ambitious, and tenacious
• Proficient in PowerPoint, Excel, Word, and CRM/sales databases