Key Responsibility Areas in Order of Importance
- Sales Strategy and Execution: Close deals with new clients via cold outreach, inbound leads, and strategic follow-ups. Support ongoing outbound efforts, including messaging, ads, and outreach coordination.
- Relationship Management: Act as the single point of contact for your assigned clients. Maintain trust, follow-up regularly, and ensure high satisfaction. Support client retention and prevent churn.
- Client Communication & Coordination: Understand client needs and communicate them to the internal team. Coordinate timelines, expectations, and feedback. Ensure all deliverables are aligned with what was promised in the sales stage.
- Administrative Tasks: Handle invoicing, payment tracking, and basic contract preparation/review. Manage client documentation, onboarding paperwork, and compliance records. Schedule internal meetings, prepare agendas, and take minutes for sales-related discussions. Assist with expense reporting, budget tracking for client projects, and basic data entry.
- Lead Generation Support: Assist in cold outreach campaigns via email/LinkedIn/social DMs. Work with digital marketers and use ad tools to generate leads (training provided if needed).
- Sales Reporting & Pipeline Tracking: Keep CRM or tracking sheet updated. Log lead progress, client status, and follow-ups. Prepare weekly updates for internal review.
Other related activities that might help and be possible
These activities are optional and could be integrated as needed.
Must Have
- Ability to close deals and handle objections
- Relationship management and client facing communication ability
- ️ Problem solving ability and comfort wearing multiple hats
- Willingness to help with cold outreach campaigns
- Research skills or willingness to learn
- ️ Good English communication
- Proof of past work in a sales/relationship focused role
- Experience selling digital services, creative agency offerings, or tech based solutions is a big plus
- ️ Willingness to work 5 days a week (Mon Sat, Saturday Half Day) and be available for emergencies when required
- Basic proficiency in administrative tools (e.g., Google Workspace, Microsoft Office, or similar) for invoicing and reporting
Good to have
- Experience in a similar hybrid sales/account role
- Experience with outbound tools or ad platforms
- Any other digital marketing skills not mentioned above Arabic speaking or writing ability
- ️ Prior experience with administrative tasks in a sales or client facing environment
Not really required
- A degree - in a related or unrelated field
- A certification
- Any kind of qualification
What we offer
- A dynamic and supportive work environment
- Opportunity to pick up any other responsibilities you want to learn and contribute towards and grow there as well
- Guidance and Mentorship in all Key Responsibility Areas
- Access to Industry Standard Software Tools
- Fixed monthly salary + 10% on each client you close + 5% monthly for retaining clients.