Business Development Officer - Indirect & Institutional Sales

Organisation Unit Purpose

Indirect Sales Channel manages third party sales for retail products through Direct Selling Agent (DSA) channel partners and Mortgage Brokers

Job Purpose:

The purpose of the job is to develop, nurture and maintain relationships with third party sales agencies and mortgage brokers to increase market penetration of Emirates NBD retail banking products namely CC, PL, Mortgage and Auto Loans across UAE. The role holder would be the point of contact from Emirates NBD for sales planning and support, marketing promotions and activities, training and product/ policy updates and processing of customer applications.

Job Content:

• Achievement of sales targets
• Effective relationship management with Channel Partners
• Sales planning and execution
• Improvement in new customer experience
• Minimum cases of frauds and mis-selling
• Improvement in sales productivity through adequate capability building

Specifications/Knowledge/Skills:

Education: Graduate - Diploma/ Certificate in Sales/ Business Development/ Banking

Experience:

• Experience in Sales & Business Development/ Customer Service/ MIS
• Understanding of regional market and customers
• Knowledge of common banking products

Knowledge & Skills:

• Retail Products & Services along with understanding of processes
• MIS & Analytics
• Relationship Management skills

Behavioral Competencies:

• Ability to articulate problems, analyze issues and recommend solutions
• Ability to lead people, build relationships and mentor junior staff members
• Strong communication and collaboration skills