Business Development Support Specialist / E-Commerce

Experience the power of a revolutionary career!

We are a global leader in technology and services, empowering the brands of the future. We help well-known brands you use every day enhance their businesses with technology and integrated solutions across more than 70 countries.

We take pride in being recognized year-round with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture.”

Qualifications

• Bachelor’s degree from reputable universities; business administration, economics, engineering faculties
• At least 6 month of full time experience in business, e commerce, fmcg and operations (supply chain, delivery, International logistics) development
• Excellent command of English
• Good command of MS Office, (especially G-sheet and Excel knowledge)
• Good team player with strong communication skills
• Critical thinker, proactive, Data-oriented mindset with strong problem-solving skills
• Data-oriented mindset with strong problem-solving skills

Job Description

• Identify and analyze pain points, bugs, and status-related issues, determine root causes, and develop preventive and long-term corrective actions
• Analyze the needs of business units and operations teams to identify improvement areas that enhance delivery operational processes and customer/seller experience
• Manage and follow up end-to-end on developments with cargo companies and internal initiatives aimed at improving cargo operations
• Lead or support continuous improvement initiatives by monitoring performance, risk, and quality across delivery operations
• Regularly track operational KPIs, identify improvement opportunities, and take necessary actions
• Work closely with cross-functional teams and different disciplines to actively contribute to company strategy and priorities