Urwah Admin

Concentrix

Concentrix is a global technology and services leader that powers the world’s best brands, providing innovative solutions across various industries. They specialize in areas such as strategy and design, data analytics, enterprise technology, and digital operations, leveraging AI to enhance customer experiences and operational efficiency. With a commitment to sustainability and a people-first culture, Concentrix serves over 160 Fortune 500 companies and is recognized for its transformative impact in the technology and services sector.

<div>
 
 Working from home
 
 
 Attractive salary
 
 
 Rotational shifts
 
 
 Social &amp; Medical insurance
 
</div>

Customer Service Representative

<div>Title: Lead Full stack Web Developer (Reactjs + Node.JS)
Location: Remote role in USA
This role is open to candidates based in the United States and offers remote work flexibility, with availability required during Mountain Time business hours. As a hands-on technical leader, you will drive the architecture, design, and delivery of modern web applications for a fast-growing restaurant technology business, while actively coding, mentoring engineers, and partnering with cross-functional teams to build scalable, high-performance solutions.<h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Lead the architecture, design, and development of enterprise-scale web applications using React, Node.js, and Express.js</li>
<li>Define frontend architecture and establish best practices for reusable, accessible, scalable, and high-performing React applications</li>
<li>Build and maintain responsive, modern user interfaces using React, TypeScript, Hooks, and component-driven design</li>
<li>Design and support backend APIs for online ordering, menu management, loyalty programs, customer accounts, payments, POS, and third-party integrations</li>
<li>Collaborate with Product Managers, UX/UI Designers, QA, DevOps, and business stakeholders to translate requirements into technical solutions</li>
<li>Contribute hands-on code, review pull requests, troubleshoot complex issues, and support production environments</li>
<li>Mentor and guide developers through code reviews, technical coaching, and engineering best practices</li>
<li>Support the full software development lifecycle, including planning, estimation, development, testing, deployment, and production support</li>
<li>Partner with DevOps on CI/CD pipelines, cloud deployments, and release planning</li>
<li>Identify technical risks, manage technical debt, and provide daily, weekly, or monthly client updates as needed</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2><ul>
<li>10+ years of professional software development experience</li>
<li>5+ years of hands-on experience with React, JavaScript, and TypeScript</li>
<li>3+ years of backend development experience with Node.js and Express.js</li>
<li>3+ years of technical leadership and mentoring experience</li>
<li>2+ years of experience with Microsoft Azure and cloud-based deployments</li>
<li>Strong expertise in React architecture, state management, accessibility, performance optimization, responsive design, and component reusability</li>
<li>Experience building and consuming RESTful APIs, secure authentication and authorization flows, and scalable backend integrations</li>
<li>Proven experience with CI/CD pipelines, Git, Agile delivery, and collaborative development workflows</li>
<li>Strong understanding of secure software development, networking, troubleshooting, and code quality practices</li>
<li>Excellent communication, stakeholder management, and client-facing consulting skills</li>
</ul><h2 class="jobSectionHeader">Preferred Skills</h2><ul>
<li>Experience with Next.js, React Query (TanStack Query), Storybook, Jest, React Testing Library, Playwright, or Cypress</li>
<li>Familiarity with Redux or similar state management libraries</li>
<li>Experience with HTML5, CSS3, LESS, SASS, responsive design, and mobile-first development</li>
<li>Knowledge of Atomic Design, headless architecture, server-side rendering, SEO optimization, and WCAG accessibility standards</li>
<li>Experience with Azure Cloud Functions, Azure DevOps, and modern build tools such as npm, Webpack, Vite, and Babel</li>
<li>Familiarity with monitoring and observability tools such as DataDog, Splunk, Azure Application Insights, or New Relic</li>
<li>Experience designing microservices or event-driven architectures</li>
<li>Background in restaurant technology, hospitality, retail, e-commerce, SaaS, POS, online ordering, loyalty platforms, or payment integrations</li>
</ul>The deadline to apply for this position is 07/07/2026
The base salary range for this position is $106,087 - $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.
#Concentrix
#Remote 
Physical and Mental Requirements: 

 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity: 
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:<ul><li>English
</li><li>Spanish
</li></ul>Accommodation: 
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence: 
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE</div>

Lead Full Stack Developer (React / Node.js)

<div>
 
 Concentrix is hiring call center representative English speakers!!
 
 
 
 
 
 📍Location: Matajer Mall, Smouha, Alexanderia, Egypt.
 
 
 💸Salary: Up to 20k / Month
 
 
 
 
 
 Requirements:
 
 
 ✅English level b1+
 
 
 University Graduates✔️ (Fresh graduates are welcome to apply)
 
 
 No Experience ✔️
 
 
 Transportation ✔️
 
 
 Paid training ✔️
 
 
 5 working days and 2 days off (rotational shifts) ✔️
 
 
 
 
 
 Want to finish process quicker? Whatsapp me: 01090088101
 
 
 
 
</div>

Customer Service Representative - English - Alexandria

<div>Role: Mainframe Developer
Location: Omaha, NE (Onsite &ndash; 5 days a week)
Job Description:
We are seeking a skilled Mainframe Developer with strong experience in COBOL, CICS, JCL, DB2, and VSAM to support the development, enhancement, maintenance, and production support of enterprise mainframe applications. The ideal candidate should have strong expertise in both online and batch JCL, excellent analytical and problem-solving skills, and a strong focus on delivering high-quality, zero-defect solutions. This role also requires the ability to conduct code reviews, mentor junior developers, and work effectively in an Agile environment. The candidate is expected to work onsite in UPC.
Key Responsibilities<ul>
<li>Design, develop, maintain, and enhance mainframe applications using COBOL, CICS, JCL, DB2, and VSAM.</li>
<li>Work extensively on both online and batch processing systems.</li>
<li>Analyze business and technical requirements and translate them into effective solutions.</li>
<li>Perform unit testing, support system testing, resolve defects, and provide production support.</li>
<li>Troubleshoot application and database issues, identify root causes, and implement permanent fixes.</li>
<li>Use strong analytical skills to resolve complex technical problems.</li>
<li>Work in an Agile development environment and participate in sprint ceremonies.</li>
<li>Use JIRA to manage tasks, defects, and development activities.</li>
<li>Conduct code reviews and ensure adherence to coding standards and best practices.</li>
<li>Mentor junior developers and support the team in delivering high-quality outcomes.</li>
<li>Maintain a strong focus on first-time-right delivery and zero defects in production.</li>
<li>Collaborate effectively with cross-functional teams and communicate clearly with stakeholders.</li>
</ul>Required Skills<ul>
<li>Required 3 - 7 years of experience with Strong hands-on experience in COBOL, CICS, JCL, DB2, and VSAM.</li>
<li>Strong expertise in both online and batch JCL.</li>
<li>Very good analytical and problem-solving skills.</li>
<li>Strong database knowledge and experience.</li>
<li>Understanding of Java programming.</li>
<li>Experience using JIRA for work management.</li>
<li>Knowledge of Agile development methodology.</li>
<li>Ability to perform code reviews and mentor junior developers.</li>
<li>Very good communication skills.</li>
<li>Strong quality mindset with experience delivering high-quality, low-defect solutions.</li>
</ul>Good to Have<ul>
<li>Experience with IBM Debugger.</li>
<li>Familiarity with GitHub.</li>
</ul>The base salary for this position is $ 65,000 to $71,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is: 06/28/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.
#LI-Onsite 
#Omaha 
#Nebraska 
 
Physical and Mental Requirements: 

 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity: 
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:<ul><li>English
</li><li>Spanish
</li></ul>Accommodation: 
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence: 
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE</div>

Mainframe Developer

<div><h2 class="jobSectionHeader">Job Overview</h2>
The Premium Service Consultant &ndash; German position provides high-quality customer support through inbound and outbound calls, emails, and chats.
The role requires professionalism, problem-solving skills, and the ability to handle customer inquiries and requests with accuracy and confidence.
This role is ideal for customer-focused professionals with strong German and English skills and previous customer service experience.
Location: The 5th Settlement
Salary: EGP 53,051 Monthly Gross Salary.
<h2 class="jobSectionHeader">In This Role, You'll:</h2>
<ul><li>Deliver exceptional customer support through phone, email, and chat channels in German.
</li><li>Handle customer inquiries, requests, complaints, and follow-ups efficiently.
</li><li>Provide accurate information and solutions while ensuring customer satisfaction.
</li><li>Document all customer interactions accurately in the system.
</li><li>Identify and escalate complex issues to the relevant teams when needed.
</li><li>Maintain high service standards and meet contractual KPIs.
</li></ul><h2 class="jobSectionHeader">Essential Functions / Core Responsibilities</h2>
<ul><li>Ensure service delivery meets all contractual Key Performance Indicators (KPIs).
</li><li>Demonstrate empathy, active listening, and strong problem-solving in every interaction.
</li><li>Follow company processes and guidelines to resolve customer issues.
</li><li>Maintain accurate documentation and account records.
</li><li>Stay up to date with product/service knowledge, policies, and procedures.
</li></ul><h2 class="jobSectionHeader">Candidate Profile</h2>
<h3 class="jobSectionHeader">Mandatory Requirements</h3>
<ul><li>Plus 1 year of experience in customer service.
</li><li>C1 German proficiency &ndash; A Must.
</li><li>B2 English proficiency.
</li><li>Excellent communication skills, both written and verbal.
</li><li>Ability to work rotational shifts and willing to work from The 5th Settlement site.</li>
<li>Must be flexible and available to work night and overnight shifts. This vacancy is primarily based on night/overnight schedules
</li></ul><h3 class="jobSectionHeader">Preferred Skills &amp; Experience</h3>
<ul><li>Experience in a premium/white-glove customer service environment.
</li><li>Strong attention to detail and accuracy.
</li><li>Excellent problem-solving and analytical skills.
</li><li>Ability to multitask in a fast-paced environment.
</li><li>Customer-centric mindset with strong interpersonal skills.
</li></ul><h2 class="jobSectionHeader">What We Offer</h2>
<ul><li>Competitive Salary Package: EGP 53,051 gross/month
</li><li>Transportation Provided
</li><li>Medical &amp; Social Insurance
</li><li>Fast-Track Career Growth Opportunities
</li><li>Professional Development &amp; Continuous Learning
</li><li>Dynamic and Supportive Work Environment
</li></ul><h2 class="jobSectionHeader">Disclaimer</h2>
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the role.
Concentrix is an equal-opportunity employer and considers all qualified applicants based on business needs and role requirements.</div>

German Premium Service Consultant | New Cairo

<div>
 
 Graduates only
 
 
 English Level B2
 
 
 Attractive Salaries
 
</div>

Call Center Specialist

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at 6th of October site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: 6th of October, Giza, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

Customer Service Specialist

Join Concentrix and explore 25   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.