Urwah Admin

Concentrix

Concentrix is a global technology and services leader that powers the world’s best brands, today and into the future. They specialize in orchestrating technology, services, and AI to transform complex enterprises, providing solutions across various industries including automotive, healthcare, and retail. Their offerings range from strategy and design to data analytics and digital operations, aimed at enhancing operational performance and customer experiences.

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Abudhabi
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Abudhabi

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Medical
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Medical

<div>
 
 Job Title
 
 
 
 Customer Service Advisor &ndash; Arabic Speakers - Cairo
 
 
 
 Job Description
 
 
 
 Join Concentrix Today!
 
 
 Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.
 
 
 Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.
 
 
 
 In This Role, You'll
 
 
 
 <ul>
 <li>
 Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.
 </li>
 <li>
 Assist customers with inquiries, order processing, troubleshooting, and guidance.
 </li>
 <li>
 Build deep product and service knowledge to deliver confident and accurate support.
 </li>
 <li>
 Handle customer issues with patience, professionalism, and a solution-oriented mindset.
 </li>
 <li>
 Create positive customer experiences through personalized assistance and clear communication.
 </li>
 <li>
 Collaborate within a dynamic and supportive team to achieve shared service and performance goals.
 
 
 </li>
 </ul>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivery meets contractual Key Performance Indicators (KPIs).
 </li>
 <li>
 Clarify customer requirements using effective probing and decision-support tools.
 </li>
 <li>
 Listen attentively, demonstrate empathy, and build strong customer rapport.
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner following agreed procedures.
 </li>
 <li>
 Maintain working knowledge of client products and services.
 </li>
 <li>
 Prepare complete and accurate documentation, including account notations.
 </li>
 <li>
 Participate in initiatives aimed at improving customer satisfaction and business performance.
 </li>
 <li>
 Identify opportunities to offer additional products or services when appropriate.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Proficiency in Arabic and English, both written and verbal.
 </li>
 <li>
 High school diploma required; relevant experience is an advantage.
 </li>
 <li>
 Excellent communication, interpersonal, and customer engagement skills.
 </li>
 <li>
 Comfortable working in a fast-paced, performance-driven environment.
 </li>
 <li>
 Strong multitasking, prioritization, and adaptability skills.
 </li>
 <li>
 Basic computer skills and system navigation capability.
 </li>
 <li>
 Ability to work independently and collaboratively within a team.
 </li>
 <li>
 Detail-oriented, dependable, and professional.
 </li>
 <li>
 Patient, composed, and solution-oriented in all customer interactions.
 </li>
 <li>
 Flexible to work rotating shifts as required.
 </li>
 <li>
 Strong problem-solving and analytical skills with a customer-centric mindset.
 
 
 </li>
 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Transportation Provided
 </li>
 <li>
 Medical &amp; Social Insurance
 </li>
 <li>
 Fast track for promotions within 6 months
 </li>
 <li>
 Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)
 </li>
 <li>
 Supportive, inclusive, and growth-focused work environment
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.
 
 
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
 
 
 Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.
</div>

Customer Service Advisor – Arabic Speakers - Cairo

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Insurance sector
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Insurance sector

<div>
 
 
 Company Description
 
 
 
 
 
 
 Concentrix is a global leader in technology and services, helping some of the world&rsquo;s best brands succeed both today and in the future. By combining human-centered approaches with cutting-edge technology and data-driven intelligence, Concentrix designs, builds, and runs comprehensive solutions at scale. The company&rsquo;s expertise spans across industries, offering innovative and efficient strategies to enhance enterprise performance.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time, on-site role for a Banking Customer Service Advisor, located in 6th of October. The primary responsibilities include addressing customer inquiries, resolving issues, providing professional guidance regarding financial products and services, and ensuring customer satisfaction. Advisors will also assist with account-related questions, handle complaints, and update customers on company policies and procedures.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills to effectively engage with customers and address their needs
 </li>
 <li>
 Proficiency in problem-solving and a customer-focused approach to resolve inquiries and complaints efficiently
 </li>
 <li>
 Familiarity with customer service etiquette and call-handling techniques
 </li>
 <li>
 Ability to work effectively in an on-site, team-oriented environment
 </li>
 <li>
 Fluency in both written and spoken English; additional language skills are advantageous
 </li>
 <li>
 Previous experience in customer service roles is a strong advantag
 </li>
 </ul>
 
 
 
 
 
 Requirments
 
 
 
 
 
 <ul>
 <li>
 Grads Only
 </li>
 <li>
 Fluent English B2 level
 </li>
 <li>
 Flexible with Rotational shifts (including Night &amp; Overnight)
 </li>
 <li>
 Full-time | Onsite in 6th of October (Smart Village)
 </li>
 <li>
 Must have at least 6 months of experience in Call Center Field
 </li>
 <li>
 Ready to Start Immediately
 </li>
 <li>
 22K Gross + Paid Training
 </li>
 <li>
 Social &amp; Medical Insurance Provided
 </li>
 <li>
 Transportation Provided (After 9PM Door to Door for Females)
 </li>
 <li>
 Must Hold Egyptian Nationality
 </li>
 </ul>
 
 
 100% Online Hiring Process &ndash; Fast &amp; Simple!
 
 
 
 
 Message me now on WhatsApp to secure your spot in the May 18 batch!
 
 
 
 
 https://wa.me/201022242068
 
 
</div>

Customer Service Specialist

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at 6th of October site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: 6th of October, Giza, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Fifth settlement, New Cairo site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: Fifth settlement, New Cairo, Egypt
 
 
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

Join Concentrix and explore 24   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Concentrix

About Company

Customer Service Advisor - Arabic and English Speaker - Abudhabi

Customer Service Advisor - Arabic and English Speaker - Medical

Customer Service Advisor – Arabic Speakers - Cairo

Customer Service Advisor - Arabic and English Speaker - Insurance sector

Customer Service Specialist

Customer Service Specialist

Customer Service Specialist