Urwah Admin

Concentrix

<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities</li>
<li>Provide accurate weekly/ monthly/ quarterly sales forecast</li>
<li>Mastery of product knowledge and technical understanding of services to assess client requirements</li>
<li>Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li>
<li>Manage external competitive pressures and handle objections to retain customers or win new customers</li>
<li>Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li>
<li>Work with your team and management to provide a professional experience during all interactions with customers and prospects</li>
<li>Maintain the customer management system (CRM) to ensure all relevant data is captured</li>
<li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li>
<li>Work with a team and report directly to a Sales Manager</li></ul>

(Hybrid) B2B Renewal Specialist - Turkish

(Hybrid) B2B Renewal Specialist - English

VIP Banking Client SupportLocation: 6th of October, Giza, EgyptSalary: 21,800 EGP (Gross) per monthEmployment Type: Full-timeAbout the RoleWe are hiring a Banking Customer Services Advisor to deliver exceptional client experience. In this role, you will assist customers with banking inquiries, ensure compliance, and provide top-tier service while maintaining global standards.Key Responsibilities⦁ Handle inbound and outbound customer interactions via phone, email, and digital channels.⦁ Provide accurate information on banking products and services.⦁ Resolve customer issues promptly and professionally.⦁ Ensure compliance with policies and regulatory requirements.⦁ Maintain detailed records of all interactions.⦁ Support cross-selling of banking products when appropriate.Working Conditions &amp; Benefits⦁ Rotational shifts (working hours and days off are rotational).⦁ 5 working days, 2 days off per week.⦁ Work schedule: 9 hours per day (including 1 hour and 15 minutes break).⦁ Transportation provided 24/7.⦁ Comprehensive social and medical insurance provided.Requirements⦁ 6 months of proven past experience.⦁ Strong English profile (B2 level).⦁ Ability to work in a fast-paced environment and meet performance targets.⦁ Knowledge of banking processes and compliance standards is a plus.Job Types: Full-time, PermanentPay: Up to E&pound;21,800.00 per monthApplication Question(s):<ul><li>Are you a graduate?</li><li>Are you legally authorized to work in Egypt? (e.g., Egyptian citizen)</li><li>Are you ready to start training on the 26th of January?</li><li>Do you have any commitments for the upcoming 6 months?</li><li>(Question for male candidates) Did you complete the mandatory military service, or have you been exempt?</li><li>Do you have 6 month or more of proven experience in Banking or Customer Service, Sales , Accounting or Real estate?</li><li>Are you okay with working rotational shifts?</li><li>Are you okay with working night/overnight shifts?</li></ul>

banking advisor

Fresh graduates are most welcomed at Concentrix B1+/B2Salary up to 20K EGPWe&rsquo;re hiring Customer Service Representatives to join a popular UK account.Paid trainingPromotion after 6 monthsMedical &amp; social insuranceInternational experienceFresh graduates are most welcomed at Concentrix B1+/B2Salary up to 20K EGPWe&rsquo;re hiring Customer Service Representatives to join a popular UK account.Paid trainingPromotion after 6 monthsMedical &amp; social insuranceInternational experienceCareer growthRequirements:GraduatesGood EnglishRotational shiftsLocation: 6th of October Career growthRequirements:GraduatesGood EnglishRotational shiftsLocation: 6th of OctoberJob Type: Full-timePay: E&pound;15,625.00 - E&pound;20,000.00 per month

UK Retail Advisor

Job Description: Telecom Sales &amp; Service AdvisorLocation: 5th Settlement, New Cairo, Egypt Salary: 21,800 EGP (Gross) per month + Uncapped Monthly Sales Bonus Employment Type: Full-timeAbout the Role: Join our dynamic team, a leading force in the telecommunications industry. We are seeking a motivated Telecom Sales &amp; Service Advisor to be the front-line of our customer engagement. This role is not just about service&mdash;it's about identifying opportunities to enhance our customers' experience with our cutting-edge products and services. If you are target-driven, customer-obsessed, and thrive in a competitive environment with uncapped earning potential, this is your opportunity.Key Responsibilities: ⦁ Handle inbound customer interactions via phone, chat, and email regarding service inquiries, technical support, and billing. ⦁ Proactively identify and capitalize on sales opportunities by recommending relevant telecom products, service upgrades (e.g., premium packages, faster internet tiers), and new devices. ⦁ Resolve customer issues efficiently, aiming for first-contact resolution while maintaining high customer satisfaction. ⦁ Educate customers on our network coverage, plan features, promotions, and the value of our products. ⦁ Achieve and exceed individual and team targets for sales conversions, customer retention, and service quality. ⦁ Maintain accurate records of customer interactions, sales, and service requests in the CRM system. ⦁ Ensure compliance with telecom regulations and company policies during all interactions.Working Conditions &amp; Benefits: ⦁ Competitive Base Salary + Uncapped Monthly Bonus: Your total earnings are directly tied to your sales performance. ⦁ Rotational shifts (working hours and days off are rotational). ⦁ 5 working days, 2 days off per week. ⦁ Work schedule: 9 hours per day (including 1 hour and 15 minutes break). ⦁ Transportation provided 24/7. ⦁ Comprehensive social and medical insurance. ⦁ Continuous sales and product training to ensure you have the tools to succeed. ⦁ Energetic, high-performance work environment with regular incentives.Requirements: ⦁ Strong sales acumen and a desire to earn uncapped bonuses. ⦁ Strong English communication skills (B2 level or equivalent). ⦁ Ability to thrive in a fast-paced, target-driven environment. ⦁ Excellent problem-solving skills and a customer-centric approach. ⦁ Basic technical aptitude to understand and explain telecom services (internet, mobile, TV).Ready to boost your earnings with every sale? Apply now!Job Type: Full-timePay: Up to E&pound;21,800.00 per monthApplication Question(s):<ul><li>Are you a graduate? </li><li>Are you legally authorized to work in Egypt?</li><li>Do you have any social insurance or pension?</li><li>(Question for male candidates) Did you complete the mandatory military service, or have you been exempt?</li><li>Are you okay with working rotational shifts?</li></ul><ul><li>Do you have at least 6 months of proven experience in customer service or banking or sales</li><li>Are you ready to start immediately on the 2nd of February?</li></ul>

Telecom Sales & Service Advisor

Location: 5th Settlement, New Cairo / 6th of October, EgyptSalary: 20075 EGP (Gross) per monthEmployment Type: Full-timeAbout the Role:Are you looking for a professional corporate role that moves away from traditional customer service? Join our team as a Recruitment &amp; Screening Associate for the North American logistics sector.In this role, you will not be dealing with customers. Instead, you will be responsible for screening, interviewing, and hiring delivery personnel across the USA. This is a high-impact, lower-stress role focused on HR operations and logistics coordination. If you have excellent English and a sharp eye for talent, this is the perfect career pivot.Key Responsibilities:Candidate Screening: Conduct initial English-language interviews with potential delivery partners in the US.On boarding Coordination: Guide applicants through the hiring process, ensuring all documentation and background checks are initiated.Decision Making: Evaluate candidate profiles based on US-specific logistics requirements.Process Management: Update internal databases (CRM) to track the progress of the US delivery fleet.Support: Act as the primary point of contact for applicants throughout their hiring journey.Working Conditions &amp; Benefits:Environment: A professional &quot;Back-Office&quot; atmosphere&mdash;no direct customer complaints or technical support.Growth: Access to professional development courses in Leadership, Data Management, and HR.Shifts: 5 working days, 2 days off (Rotational).Workday: 9 hours (including 1 hour and 15 minutes break).Transportation: 24/7 door-to-door or centralized transportation provided.Insurance: Comprehensive Medical and Social insurance from Day 1.Requirements:Education: University Degree is mandatory.Language: Fluent English communication skills (B2/C1 level).Mindset: Highly organized, detail-oriented, and able to work independently.Tech Savvy: Ability to navigate multiple software systems and logistics tools.Job Type: Full-timePay: Up to E&pound;20,075.00 per monthApplication Question(s):<ul><li>Are you a graduate?</li><li>Do you have 6 month of proven experience in (customer service or banking)?</li></ul><ul><li> Are you legally permitted to work in Egypt?</li><li> Is your English Language proficient B2?</li><li>Do you currently have any social insurance or pension?</li></ul><ul><li>Do you have any commitments for the upcoming 6 months?</li><li>Are you okay with working rotational /Overnight shifts?</li><li>Are you ready to start the training next Monday the 9th of February ?</li></ul>

Recruitment Associate - North America Logistics (Amazon Account)

Location: 6th of October City Salary: Up to 21,800 EGP (Gross) per month Bonus: Uncapped Sales Bonus paid in USD Employment Type: Full‑timeAbout the RoleSirus CX is hiring driven Service Advisors to join a high‑performance customer experience team. You&rsquo;ll support customers, resolve issues, and maximize sales through product recommendations and upgrades. If you&rsquo;re ambitious and want unlimited earning potential, this role is a strong fit.Key Responsibilities<ul><li>Handle inbound customer interactions (calls, chat, email).</li><li>Identify sales opportunities and promote Musical products and upgrades.</li><li>Resolve customer issues efficiently while maintaining high satisfaction.</li><li>Meet and exceed sales, retention, and service quality targets.</li></ul>What We Offer<ul><li>Competitive base salary + uncapped USD sales bonus</li><li>Rotational shifts (5 working days, 2 days off)</li><li>9‑hour shifts including breaks</li><li>24/7 transportation</li><li>Social &amp; medical insurance</li><li>Continuous training and career development</li><li>Energetic, supportive work environment</li></ul>Requirements<ul><li>Strong sales mindset and motivation to earn high bonuses</li><li>English level B2 or higher</li><li>Minimum 6 months of experience in customer service, banking, or sales preferred</li><li>Ability to work rotational shifts</li><li>Customer‑focused with strong problem‑solving skills</li><li>For male candidates: completed or exempt from military service</li></ul>Job Type: Full-timePay: Up to E&pound;20,075.00 per monthApplication Question(s):<ul><li>Are you Graduated ? </li><li>Where do you live? </li><li>Are you ready to start immediately? </li><li>Do you currently have social insurance or Pension ?</li><li>for male applicants only, have you finished your mandatory military service or have you been exempt? </li><li>Do you have any commitment for the upcoming 6 month? </li><li>do you have previous experience working in customer service field?</li></ul>

Customer Support & Sales Representative

Join Concentrix and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.