Business Development / Tele-Sales

We're seeking a Business Development - Telesales professional to join our team. In this role, you'll be the voice of Dale Carnegie Training (DCT), responsible for cultivating strong relationships with our existing clients and proactively hunting for new business opportunities. You'll use your sharp communication skills to understand client needs and position our world-class training solutions as the answer. If you're a self-starter who thrives on achieving targets and loves the thrill of the sale, we want to hear from you.

Key Responsibilities

• Relationship Management: Nurture and grow strong, lasting relationships with existing clients, ensuring their satisfaction and identifying opportunities for repeat business.
• New Business Development: Aggressively identify and pursue new business leads through proactive outreach, generating new pipelines, and expanding our customer base.
• Client Consultation: Engage in consultative selling by actively listening to client challenges and needs, then expertly recommending the most suitable DCT training solutions.
• Negotiation & Closing: Masterfully negotiate contract terms, pricing, delivery, and specifications to secure successful deal closures and maximize revenue.
• Sales Administration: Maintain meticulous and up-to-date records of all sales activities, customer interactions, and deals within our CRM system.
• Financial Oversight: Monitor and follow up on payments and outstanding invoices to ensure timely collection, contributing to healthy cash flow.
• Performance Tracking: Consistently track and analyze your sales performance, striving to meet and exceed all set targets and quotas.
• Industry Insight: Develop a deep understanding of clients' businesses and industries to provide personalized, impactful training solutions.

Candidate Profile: What Great Looks Like

The ideal candidate is a telephonic ninja who can build rapport over the phone instantly. They're a natural-born negotiator, with a knack for turning a conversation into a conversion. You're not just a salesperson; you're a strategic thinker who understands the value of long-term relationships. You're organized, self-motivated, and have an unwavering commitment to achieving excellence. You have a positive, can-do attitude and are resilient in the face of rejection.

Key Competencies

• Exceptional Communication: The ability to articulate complex ideas clearly and persuasively, both verbally and in writing.
• Active Listening: The skill to truly hear and understand a client's needs beyond their stated words.
• Sales & Negotiation Skills: Proven track record of successfully negotiating and closing sales deals.
• Resilience & Persistence: The ability to maintain a positive attitude and remain focused on goals, even after facing setbacks.
• Customer Relationship Management: Strong ability to build and maintain relationships with a diverse range of clients.
• Time Management & Organization: Excellent ability to manage multiple priorities and maintain accurate records in a fast-paced environment.
• Problem-Solving: The capacity to analyze client challenges and propose effective, customized solutions.

Requirements

• A minimum of 2 years of experience in a telesales or business development role.
• Demonstrated ability to meet and exceed sales targets.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot).
• Strong understanding of the sales cycle and consultative selling techniques.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Extra Points That Matter (Differentiators)

• Experience in the training or professional development industry: Knowledge of our space is a huge plus.
• A "hunter" mindset: You don't wait for leads to come to you; you go out and find them.
• Familiarity with Dale Carnegie's principles: A genuine belief in our mission and methods.
• Bilingual or multilingual skills: The ability to communicate with clients in multiple languages.

Benefits

• Salary range: 12,000 EGP to 14,000 EGP net plus competitive commission scheme.
• Social & Medical Insurance

Job Type: Full-time

Pay: E£12,000.00 - E£14,000.00 per month