Business & Finance Specialist - Office of the Chief Information Officer

Business & Finance Specialist

Office of the Chief Information Officer

The Office of the Chief Information Officer is seeking a Business & Finance Specialist to join our team. Hybrid work options may be available for this position, with the ability to be on-site at the University of Illinois Urbana-Champaign campus as needed per the University’s Workplace Flexibility policy The function of this position is to coordinate financial activities and to provide administrative support for the Technology Services Business Office. The main focus of this position is to support business operations, including customer billing, service support and to provide outstanding customer service.

Why Work at Technology Services?
Highlights of Employee Benefits

Job Summary

This position fulfills business operations needs of Technology Services, coordinating financial activities related to multiple functional areas, including departmental billing, accounts receivable, Pinnacle service support, purchasing and accounts payable.

Duties & Responsibilities

Maintain electronic records using Pinnacle Service Request Management System and related systems, ensuring appropriate charges (accounts receivable) to university customers or vendors for services provided.

• Process CFOP changes, mass change requests, domain adds/renewals/changes and other applicable transactions.
• Add new services and setup billing.
• Review and modify services, add or remove charges, troubleshoot variances as necessary to ensure accurate billing to departments using Pinnacle. Communicate variances to appropriate Service Manager for review.
• Provide Pinnacle customer support. • Assist in maintaining current accurate accounts receivable records in Pinnacle and collaborate with external offices and vendors to resolve issues.
• Add Pinnacle access for staff and maintain Pinnacle Department Mangers in the Pinnacle System.

Assist in processing fund transfers via journal vouchers or mass changes through the feeder file process.

Process accounts receivable transactions, following up to verify payment posts in Banner. Process, log and deposit receivable checks.

Purchase equipment, supplies and services as needed via iBuy, P-Card, T-Card or Emburse. Process internal travel requests, including meeting with staff, arranging hotels, flights, reimbursements, etc. Assist with accounts payable processing or investigating payment issues.

Reconcile internal purchasing transactions in the College of Engineering Purchasing Application.

Perform other duties as assigned.

Specialty Factors

• Bachelor's degree with a major in Accountancy or a related field AND two (2) years of professional level accounting experience.
  OR
  Possession of current registration as a Certified Public Accountant (CPA), Certified Management Accountant, or a valid license to practice Public Accounting (LPA).
  OR
  Master's degree in Accountancy or a related field
• Demonstrated experience using the Banner Financial Application, including processing journal vouchers.

Preferred Qualifications

Demonstrated experience using the Pinnacle Service Management System, iBuy procurement, iBuy accounts payable, and processing feeder files.

Knowledge, Skills and Abilities

• Working knowledge of University Business Office/Accounting procedures and rules.
• Ability to research account history for vendors using Banner, Pinnacle or other University systems.
• Ability to track and bill services related to major and minor projects.
• Working knowledge of the business systems available on campus such as Banner, EDDIE, P-card, T-card and iBuy.
• Excellent computer skills with working knowledge of a variety of applications including Microsoft O365, including Outlook, Word, and Excel.
• Ability to communicate effectively and respond appropriately to others' needs or concerns.
• Ability to work cooperatively in a team environment.
• Ability to manage multiple tasks/projects.

Appointment Information

This is a 100% full-time Civil Service 5000 - Accounting Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the closing date. The budgeted salary range for this position is $53,000.00 to $62,000.00, and salary is commensurate with experience.

Sponsorship for work authorization is not available for this position. Hybrid work options may be available for this position, with the ability to be on-site at the University of Illinois Urbana-Champaign campus as needed per the University’s Workplace Flexibility policy

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Monday, March 16, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Dallas Johnson at dallas1@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign — the state’s flagship public university and one of the world’s leading research institutions — every staff member helps shape what’s next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you’re empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence — where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.

Requisition ID: 1035305
Job Category: Professional and Administrative
Apply at: https://jobs.illinois.edu