Business Information Architect

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Business Information Architect
Job Title: Management Analyst V
Agency: Health & Human Services Comm
Department: PCS SCOR Proj Mgmt EI 10c
Posting Number: 14647
Closing Date: 06/05/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $7,015.16 - $9,439.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-27
Shift: Day
Additional Shift: Days (First)
Telework:
Travel:
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS

Brief Job Description:

The Business Information Architect serves as a strategic business technology leader, bridging enterprise business needs with technical solutions. This role combines business architecture, analysis, and solution design to develop application roadmaps, modernization strategies, and transformation plans that align with agency priorities. The position partners with stakeholders, technical architects, and IT leadership to understand business needs, define requirements, and shape end-to-end solution architectures, including cost, risk, and value considerations—across large, complex enterprise initiatives.

Essential Job Functions (EJFs):

(30%) Developing IT roadmaps that align technology solutions with business objectives and process improvements is a key responsibility. This involves partnering with program areas to gain a deep understanding of business needs and to identify opportunities for modernization and optimization. Additionally, the role requires the application of enterprise architecture standards to conduct strategic planning, alternatives analysis, and risk management, ensuring that all initiatives support long-term organizational goals.

(25%) Performing business, systems, and legislative analyses to identify challenges and develop optimal solutions is a critical aspect of the role. The position works closely with technical architects to ensure that business requirements are effectively translated into comprehensive solution architectures. Additionally, the role involves recommending technical and product strategies that align with and support enterprise objectives. Advising stakeholders on how proposed solutions impact workflows and guiding them through successful implementation are also key responsibilities.

(25%) Designing end-to-end solutions involves integrating both business and technical requirements, estimating costs, and planning necessary resources. Collaboration with IT teams is essential to implement projects across different systems. It is important to ensure that all solutions conform to specified requirements, follow established standards, and remain within budget constraints.

(10%) Reporting & Documentation

Responsibilities include preparing comprehensive technical strategies and detailed project plans, as well as creating diagrams, charts, and reports that illustrate both current and proposed systems. Additionally, the role involves analyzing costs, benefits, and completed tasks to provide critical information that supports executive decision-making.

(10%) Leading and coordinating team workflows to ensure successful achievement of both project and organizational objectives. Responsibilities also include supervising and mentoring staff as necessary, as well as performing duties that support enterprise modernization initiatives.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of the limitations and capabilities of computer systems, the techniques used in the design of non-automated systems, information technology equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping.
• Knowledge of Medicaid program structures, benefits, and administrative functions
• Knowledge of eligibility determination processes and workflows
• Knowledge of healthcare administration principles and health insurance operations
• Knowledge of payer, provider, and member relationships within public health programs
• Knowledge of Centers for Medicare & Medicaid Services (CMS) rules, regulations, and guidance
• Knowledge of federal and state compliance requirements impacting Medicaid programs
• Knowledge of provider enrollment and credentialing processes
• Knowledge of provider lifecycle management and regulatory oversight
• Knowledge of vendor drug systems, pharmacy benefit processes, and drug utilization workflows
• Knowledge of pharmaceutical claims processing and related vendor integrations
• Deep knowledge of business process modeling, capability mapping, requirements management, and enterprise architecture principles.
• Knowledge of enterprise platforms, SaaS solutions, cloud services (AWS, Azure, GCP), and system integration patterns.
• Knowledge of the limitations and capabilities of IT systems, including hardware, operating systems, and software.
• Knowledge of with data governance, reporting, and analytics platforms that support strategic decision-making.
• Strong knowledge of SDLC methodologies (Agile, Waterfall, Hybrid) and experience applying them to complex enterprise projects.
• Skilled in leading large-scale transformation projects, including legacy system modernization, application rationalization, and cloud adoption initiatives.
• Skilled with requirements and collaboration tools such as JIRA, Azure DevOps, Confluence, or ServiceNow.
• Skilled in managing multiple priorities, developing roadmaps, conducting alternatives/risk analyses, and facilitating alignment across diverse stakeholders.
• Strong analytical and problem-solving skills; ability to troubleshoot complex business and technical issues, and design optimal solutions.
• Skill in solving problems; in scheduling, testing, installing, and implementing programs; and in troubleshooting computer systems.
• Skill in analyzing healthcare and Medicaid operational processes and identifying impacts or improvements
• Exceptional ability to communicate complex business and technical concepts clearly in verbal, written, and visual formats to executives, business leaders, and technical teams.
• Proven ability to lead cross-functional teams, manage vendors, and partner with technical architects to design cost-effective solution architectures.
• Ability to guide and mentor junior analysts, promote best practices in business analysis and architecture, and foster a culture of continuous improvement.
• Ability to oversee, review, and coordinate the work of others to ensure alignment with enterprise strategy and standards.
• Ability to analyze systems and procedures, to write and revise standards and procedures, and to communicate effectively.
• Ability to oversee and/or supervise the work of others.
• Ability to interpret and apply CMS and Medicaid policies to business and system processes
• Ability to communicate complex regulatory and operational concepts clearly to technical and non‑technical stakeholders

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Bachelor's degree in business administration, Computer Science, Information Systems, or a related field (or equivalent work experience) on a year-for-year basis preferred.
• Minimum of 8 years of progressive experience in business analysis, enterprise/business architecture, or large-scale IT transformation projects.
• Experience developing business capability models, application roadmaps, or modernization strategies.

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Selected candidates must be legally authorized to work in the U.S. without sponsorship.

This is an onsite position based in Austin, TX. Selected candidate must be willing to commute to the office on the required days.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.