Business Management Specialist (Incumbent)

INTERVIEW= Onsite / Virtual
JOB TYPE= Onsite
Scope of Work/Job Characteristics
The Business Management Specialist will serve as the principal line of communication for the project
team. The duties and responsibilities of this position are as follows:
" Lead or assist in Joint Application Development (JAD) gathering sessions for business
requirements;
" Work closely with customers, stakeholders, and IT software developers to document business
requirements;
" Develop As-Is, To-Be, and other required business analysis documentation;
" Develop and lead the implementation of business process improvement recommendations;
" Maintain all project artifacts in accordance with Project Management Office (PMO) standards and
other documentation as necessary to ensure compliance with Chapter 60GG-1, Florida
Administrative Code (F.A.C.);
" Serve as a liaison with users;
" Follow a standard set of practices that ensure the integrity and quality of project artifacts;
" Manage expectations of diverse stakeholders and provide regular briefings to executives;
" Work independently as part of a larger cross-functional team; and
" Help with project coordination, support, and documentation.
NOTE: This position is designated as "essential staff and is expected to report for duty when instructed to do so in times of emergency or potential emergency as required by Rule 33-208.002 (4), F.A.C.

Required Qualifications
A bachelor's or master's degree from an accredited college or university in Computer Science,
Information Systems, or other related field, or four (4) years of equivalent work experience is
required. Relevant experience may be substituted for education on a year-for-year basis when
applicable.
The Department requires the following experience, skills, and knowledge for this position:
" Four (4) or more years of experience working as an IT Business Analyst using both Agile and
Waterfall methodologies;
" Demonstrated experience with business and technical requirements analysis, business process
modeling and mapping, and methodology development;
" Ability to document user stories and write business IT system requirements;
" Experience coordinating business users, technical staff, and architects to help analyze and define
future needs and operations based on use case and analysis of alternatives;
" In-depth knowledge of business process design and re-engineering;
" Ability to coordinate project teams and effectively conduct the initiative to meet overall objectives;
" Experience communicating and working within cross-departmental teams using strong collaborative
skills;
" Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel;
" Experience preparing status reports and providing management briefings;
" Ability to provide excellent leadership and negotiation skills;
" Excellent verbal and written communication skills; and
" Experience facilitating and documenting meetings.

Preferred Qualifications
The Department prefers the Candidate to have the following experience, skills, and/or knowledge for this position:
" Possesses a Business Analyst Certification;
" Project Management Certification, such as Certified Scrum Master (CSM), Project Management
Professional (PMP );
" Information Technology Infrastructure Library (ITIL) Service Management Foundations Certified;
" Experience working on projects with a large distributed user base;
" Experience with state government projects;
" Experience with Chapter 60GG-1, F.A.C.;
" Experience working with technical programming teams;
" Demonstrates a proactive and positive attitude, taking the initiative to solve complex problems
effectively;
" Strong communication skills to effectively communicate with diverse stakeholders;
" Knowledge of IT standards and security in a criminal justice environment;
" Knowledge in other IT areas such as programming, data analytics, etc.; and
" Positive team player with a high-energy level and diligent work ethic, ability to meet or exceed
deadlines, ability to thrive in a fast-paced environment, and ability to organize and prioritize activities.