Business Office Manager

• Perform regular reconciliations of residents personal spending accounts, and a/r accounts
• Follow company policies to ensure best outcomes for facility
• Work collaboratively with internal facility team members, as well as regional billing staff
• Manage and oversee front desk/reception staff
• Post and apply payments made on a/r account
• Work closely with resident and/or responsible party to complete the Medicaid process, if necessary
• Work closely with county DSS to follow up on status of outstanding Medicaid applications
• Interact with residents, families, and external partners to answer billing inquiries and provide clear, empathetic explanations when needed

• Excellent interpersonal and communication skills
• Positive mindset and attitude, willingness to take on challenges
• Ability to work on a team
• Proficient in using computers, office equipment. And phones
• Organizational skills, exceptionally important given volume/pace of position
• Focused, driven, and attention to detail
• Experience in PointClickCare system, Microsoft products, and Outlook
• Previous experience in nursing home industry preferred but not required
• Previous experience with chronic medicaid application process preferred
• Welcoming of new ideas/process changes as health care changes regularly

If you are compassionate, driven, and work well with the elderly population, apply today!