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Business Office Manager
Position Overview
Our client is seeking an experienced, highly organized Corporate Business Office Manager (BOM) to oversee and support business office operations across multiple skilled nursing and long-term care facilities. The ideal candidate will ensure efficient revenue cycle management, billing accuracy, collections performance, resident account management, and compliance with company policies and regulatory requirements.
Responsibilities
- Oversee business office operations across multiple nursing home facilities.
- Support and train facility-based Business Office Managers and administrative staff.
- Monitor Medicare, Medicaid, Managed Care, and Private Pay billing processes.
- Review accounts receivable ageing reports and implement collection strategies.
- Ensure timely and accurate resident trust account management.
- Assist facilities with admissions, insurance verification, and financial documentation.
- Conduct audits of resident accounts and billing records.
- Develop and implement best practices to improve cash flow and operational efficiency.
- Ensure compliance with federal, state, and facility regulations.
- Partner with Executive Directors, Administrators, and Finance teams to resolve billing and reimbursement issues.
- Generate reports and present operational metrics to senior leadership.
- Participate in facility visits and provide ongoing operational support.
Qualifications
- 3+ years of Business Office Management experience in a Skilled Nursing Facility (SNF) or Long-Term Care setting.
- Multi-facility or corporate oversight experience preferred.
- Strong knowledge of Medicare, Medicaid, Managed Care, and Private Pay billing.
- Experience managing Accounts Receivable and collections.
- Excellent organizational, analytical, and problem-solving skills.
- Proficiency with healthcare billing and EMR systems.
- Strong communication and leadership abilities.
- Ability to travel between facilities as needed.
Compensation & Benefits
- Competitive salary based on experience.
- Health, dental, and vision benefits.
- Paid time off and holidays.
- Professional growth opportunities within a growing healthcare organization.
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