Business Office Manager

Job description- Business Office Manager

Responsible for overall financial functions and controls within the facility business office. This employee focuses primarily on maximizing cash flow through efficient billing and collection processes.

Schedule:

• 8-hour shift
• Monday to Friday

Education:

• Associates required or 5 years of experience in this role.

Experience:

• PCC (Required)
• Medical Billing: 3 years (Required)
• Medicare/ Medicaid Billing: 3 years (Required)
• Skilled Nursing Facility: (Required)

REPORTS TO:

CEO/Administrator

SUPERVISES:

Yes

QUALIFICATIONS:

• Minimum of associate degree in business.
• Minimum of three (3) years’ experience in third party billing/collections, with at least one (1) year experience in a supervisory capacity required.
• Good working knowledge of and ability to demonstrate skills related to all systems and procedures.
• Basic computer and accounting skills and the ability to apply that knowledge.
• Ability to prioritize duties and multiple responsibilities.
• Excellent communication and interpersonal skills.

RESPONSIBILITIES:

• Establish controls to assure accuracy and timeliness of month-end close information.
• Monitor and intervene as needed to expedite billing and collection procedures to maximize revenue and cash flow.
• Assist staff to process problem accounts.
• Establish and maintain positive relationships with appropriate long-term care offices to assure correction of any problems that occur.
• Analyze collections on a monthly basis. Assess level of bad debt reserves and recommend write-offs.
• Maintain accurate records to assure compliance with state and federal requirements.
• Review monthly financial statements and communicate issues/concerns to appropriate facility and corporate staff.
• Meet regularly with direct report staff to provide supervision and assure open communication.
• Identify areas of necessary training for assigned staff and arrange for this training to take place.
• Attend and participate in facility meetings as required.
• Participate in the facility quality improvement process.
• Access continuing education opportunities appropriate to responsibilities.
• Prepare and submit reports to the administrator on areas of responsibility, as required.
• Every employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.
• As an employee, I agree to perform my duties in a way that supports the values and mission of Salemhaven and the standards of conduct which are the basis of the organizational integrity program.
• Supervises reception staff to ensure points of contact with customers exceed expectations.
• Perform other duties, as assigned.

This job description does not list all duties of the job. You may be asked by the supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 403 ( B) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• Associate (Required)

Experience:

• Administrative experience: 1 year (Required)
• Skilled nursing facility: 1 year (Preferred)
• Medical billing: 3 years (Required)
• Medicare / Medicaid Billing: 3 years (Required)
• Microsoft Office: 1 year (Required)
• Business Office Manager: 3 years (Required)
• Management: 1 year (Required)
• Accounting skills: 1 year (Required)

Ability to Commute:

• Salem, NH (Required)

Work Location: In person

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person