Business Operations Analyst

Business Operations Analyst

Location: Houston, TX
Work Type: Full-Time | Hybrid

Position Overview

The Business Operations Analyst to support the management of point-of-sale (POS) assets, including coolers and refrigeration equipment, across our retail network.

This role plays a key part in coordinating asset deployment, logistics, and maintenance, while partnering closely with Sales, Trade Marketing, and Logistics teams to support brand visibility and operational efficiency.

Key Responsibilities

Manage and process equipment requests from the sales team, ensuring accuracy and proper documentation
Coordinate with logistics teams and third-party providers to schedule timely delivery and installation
Conduct field visits to verify proper placement, branding, and condition of equipment
Maintain accurate tracking and inventory of all POS assets
Serve as the main point of contact for maintenance vendors and service requests
Monitor billing and ensure alignment with internal financial processes
Collaborate cross-functionally to resolve operational issues and improve workflows
Oversee asset recovery, including equipment removal, evaluation, and redeployment or disposal
Track and report key performance indicators such as delivery timelines and asset utilization
Identify opportunities to improve processes and increase operational efficiency

Qualifications

Bachelor’s degree in Business Administration, Supply Chain, Engineering, or a related field
2+ years of experience in operations, logistics, or trade marketing support
Experience in CPG or Food & Beverage industry is a plus
Strong analytical skills with the ability to manage and interpret data
Proficiency in Microsoft Excel and Google Workspace
Experience with CRM or field management tools (e.g., Repsly, Salesforce) is preferred
Strong organizational and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment

Additional Requirements