Business Operations Analyst, Associate

Company:

Qualcomm India Private Limited

Job Area:

Operations Group, Operations Group > Business Operations

Qualcomm Overview:

Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in.

General Summary:

About GBFS Team: The Global Business and Finance Support (GBFS) team provide support to HQ and global regional team on Finance & Business Operation activities. This job role is to support day-to-day Sales Operations for distributor channels, ensuring clean data, timely order-to-cash execution, accurate claims processing, and visibility into sell-in / sell-through performance. This role is execution-focused with strong attention to detail and process discipline.

General Job Summary: The Sales Operations team plays a critical role in enabling revenue growth and operational excellence across distributor business. This position supports the end-to-end sales operations process, including Quoting, pricing, claims, and channel performance reporting. The role ensures data accuracy, process compliance, and timely execution of operational tasks while partnering with cross-functional teams such as Sales, Finance, and Distributors.

Roles & Responsibilities:

• Execute order processing, pricing application, and promotions/trade schemes for distributors in CRM/ERP.
Track order lifecycle (booking allocation fulfillment
• invoicing) and proactively resolve blocks (credit holds, inventory constraints, addressable errors).
• Maintain distributor master data (accounts, contacts, design registration, pricing, credit limits) and ensure data hygiene.
• Collect and reconcile sell-in, sell-through, and POS (Point of Sale) data from distributors; ensure timely submission.
• Monitor channel inventory, aging, and stock health; flag slow/non-moving items and potential stockouts.
• Prepare weekly/monthly dashboards (orders, revenue, claims status, inventory, distributor scorecards).
• Support S&OP/forecasting cadences with accurate input; track forecast vs. actual variances.
• Ensure adherence to policies on pricing, discounts, credit, collections, and documentation.
• Maintain SOPs, checklists, and SLAs; drive on-time completion of operational tasks.
• Strong negotiation and customer interaction skills

Key skills / Experience required:

• Requires minimum 2+ years related experience in Business Operations / Sales Operations
• Master’s degree in business management / Analytics, Operations
• Proactive task management and initiative - able to anticipate needs and act without reminders.
• Working knowledge of CRM/ERP (e.g., SFDC/SAP/Oracle), Excel, Power BI/ Tableau (user level), distributor portals.
• Detail orientation, data hygiene, analytical mind set, process execution, communication with cross-functional teams (Sales, Finance, Supply Chain).
• Positive attitude and willingness to learn and upskills with tools – Adv- Excel, Power BI etc.
• Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed.
• Strong written and verbal communication skills.

Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail myhr.support@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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If you would like more information about this role, please contact Qualcomm Careers.