Business Operations Analyst (Senior Living)

Discover Your Purpose with Us at Discovery Senior Living!

As Business Operations Analyst, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Business Operations Analyst, your role includes partnering with the SVP of Operations and cross-functional teams—including Power BI, Finance, and Operations—to analyze business data, identify opportunities for process improvement, and implement strategic initiatives that drive operational excellence. You’ll serve as a key contributor in aligning business processes with organizational goals, improving efficiency, and supporting data-driven decision-making across the enterprise.

Position Highlights:

• Status: Full Time – Exempt
• Schedule: Monday through Friday, standard business hours
• Location: Bonita Springs, FL
• Rate of Pay: $100k-$110k

Why You'll Love This Opportunity:

Join a collaborative, forward-thinking organization where data insights, innovation, and teamwork shape the future of senior living. You’ll play a key role in streamlining operational processes and empowering leaders with analytics that enhance performance across Discovery Senior Living communities.

What You’ll Do:

Operational Efficiency & Process Improvement

• Partner with the SVP of Operations and support services to evaluate current business practices and implement best-in-class solutions
• Analyze operational data to identify performance gaps, cost-saving opportunities, and areas for efficiency improvement
• Assist with operations initiatives that streamline workflows and enhance organizational performance
• Collaborate across departments to standardize business processes and improve outcomes

Strategic Planning & Execution

• Support the SVP of Operations in developing and executing strategic plans
• Align foundational business processes with organizational goals to achieve measurable outcomes
• Track and report on major initiatives and project deliverables, ensuring timelines, budgets, and ROI goals are achieved
• Assist with business case development and performance measurement for key initiatives

Change Management & Innovation

• Partner with Learning and Development to ensure successful adoption of operational improvements
• Introduce digital transformation and process automation initiatives to enhance business outcomes
• Communicate key opportunities and recommendations clearly to leadership and stakeholders

Cross-Functional Collaboration

• Foster a high-performance culture focused on results, accountability, and collaboration
• Serve as a trusted advisor to the SVP of Operations by providing actionable insights and strategic recommendations
• Partner with Financial Planning, Power BI, and Operations teams to drive enterprise-wide visibility through analytics

Performance Measurement & Reporting

• Establish and monitor KPIs and metrics to evaluate the success of operational initiatives
• Prepare and present data analysis and performance dashboards for executive review
• Ensure operational leaders have timely access to accurate data to inform decision-making

Qualifications:

• Bachelor’s degree in Business Administration, Finance, Operations Management, or related field (Master’s preferred)
• 2–5 years of experience in business operations, analytics, process improvement, or strategic planning
• Proven track record of identifying and implementing process improvements that deliver measurable results
• Advanced proficiency in Microsoft Excel and experience with BI tools such as Power BI
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent verbal and written communication skills with the ability to influence at all levels of the organization
• Solid project management experience with attention to timelines, budgets, and outcomes
• Strong business acumen and the ability to work effectively in cross-functional environments
• Highly organized with the ability to manage multiple priorities and meet deadlines
• Collaborative mindset and adaptability in a fast-paced, evolving organization

About Discovery Senior Living

Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the award-winning management team has been developing, building, marketing, and managing diverse senior-living communities across the United States. By leveraging its innovative “Experiential Living” philosophy across a growing portfolio in excess of 350 communities and over 35,000 homes in nearly 40 states, and 19,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks among the 2 largest U.S. senior living operators.

Why Join Us?

• Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
• Thrive in a purpose-driven environment that puts residents first
• Join a collaborative, supportive leadership team that values your voice
• Build meaningful connections and create lasting impact for residents and their loved ones

Benefits You’ll Enjoy:

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Meals and uniforms
• Employee Assistance Program

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.