Business Operations & Process Improvement Analyst

Role: Operations & Process Analyst (Up to 5 years exp.)

The Mission: Act as the operational architect for a rapidly expanding firm. You will bridge the gap between a massive customer pipeline and the scalable processes needed to serve them.

Role Requirements

• Seeking candidates who can develop processes and structure while being creative and adaptable.
• Role involves establishing systems for back-office operations, requiring both detail orientation and creativity.

Key Priorities:

• Audit & Optimize: Find the friction in current workflows and fix it.
• Build Systems: Design and document scalable playbooks from the ground up.
• Own Onboarding: Manage the end-to-end process for new customer setups.
• Collaborate: Work directly with leadership to turn creative ideas into operational reality.

Desired:

• Looking for candidates with a background in operations research, process improvement, or detail-oriented roles like banking or consulting.
• Ideal candidates are collaborative, proactive, and able to work independently.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Relocation assistance
• Vision insurance

Work Location: In person