Business Process Analyst

A 100% dedicated business process analyst role with focus on designing, analyzing, and managing business processes modelling and alignment with strategic goals.

• Engage with business units and associated process managers to gather detailed process information through workshops, interviews, and existing documentation reviews.
• Analyze existing workflows and identify gaps, overlaps, and improvement opportunities.
• Model business processes using MEGA BPM tools in accordance with established guidelines, frameworks, and naming conventions.
• Ensure models are structured, validated, and stored appropriately within the BPM repository.
• Facilitate discussions across business units to resolve discrepancies, align on process ownership, and ensure consensus on shared workflows.
• Mediate conflicting viewpoints and drive resolution through structured dialogue and stakeholder engagement.
• Build strong relationships with process owners, SMEs, and leadership to ensure buy-in and sustained collaboration.
• Adhere to BPM governance standards and contribute to continuous improvement of modeling practices.
• Deliver complete and validated process maps for assigned business areas within agreed timelines.

Qualifications

• Bachelor's Degree in Business, IT, or related field
• 2+ years of experiencein business process management, enterprise architecture, or transformation roles
• Hands-on experience with MEGA HOPEX BPM tool and process modeling standards (e.g., BPMN)
• Strong facilitation, negotiation, and stakeholder management skills
• Proven ability to manage complex team dynamics and drive alignment across silos

Skills

• Analytical mindset with attention to detail
• Excellent communication and documentation skills
• Experience in BPM lifecycle, familiarity with frameworks like APQC, ITIL etc.

Why Join Us:
* Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors.
* Continuous investment in employee growth and professional development with a strong focus on up & re-skilling.
* Competitive compensation & benefits, ESOPs and international assignments.
* Supportive environment with healthy work-life balance and a focus on employee well-being.
* Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.

Job Type: Full-time