Business Process Analyst

Overview:

Our team is currently in a phase of accelerating operational efficiency across the entire company. We are looking for a Business Process Analyst who will collaborate with cross-functional teams to re-engineer inefficient processes that hinder business growth. By leveraging data analysis and technical insights, you will identify bottlenecks and drive the creation of new, sustainable workflows. You will play a strategic role in driving business transformation, taking full ownership of operational improvements and contributing directly to the organization’s growth.

Key Responsibilities:

• Process Optimization: Analyze and map business processes across all departments to identify bottlenecks, inefficiencies, and areas for improvement.
• Data-Driven Problem Solving: Deep-dive into data to identify operational trends and develop data-backed roadmaps for process improvement.
• Requirements Definition & Implementation: Translate business needs into clear system requirements and actively drive the implementation of enhanced solutions.
• Process Architecture: Design and maintain efficient, scalable business workflows and documentation structures that serve as the single source of truth for the organization.
• Proactive Reporting: Take ownership of project status, identify potential risks or bottlenecks, and communicate proactively with management before issues escalate.
• Provide Administrative Support & Ad-Hoc Projects
• Perform other duties as assigned to support the Business Process Improvement department's objectives.

Required Qualifications, Skills & Experience:

• Ability to navigate ambiguous situations, independently, identify challenges, and propose/execute effective solutions without needing constant supervision.
• Meticulous attention to detail with a commitment to producing error-free work. Must demonstrate a proactive “Self-QA” process before submission.
• Strong Analytical Skills with proficiency in Excel (advanced functions, pivot tables, data visualization) with the ability to extract actionable insights from complex datasets.
• Excellent interpersonal skills with the ability to discuss complex topics clearly and constructively with stakeholders across all departments.
• Eagerness to quickly learn new software/tools and integrate them into existing business workflows.
• Demonstrated ability to leverage AI tools (e.g., Google Gemini, ChatGPT) to assist with data analysis, scripting, and technical troubleshooting.

Preferred Skills & Experience:

• 3+ years of experience in application development or system engineering (e.g., Python, JavaScript, or similar scripting/programming languages).
• Proficiency in Google Apps Script (GAS) for task automation and workflow integration.
• Experience with data extraction and analysis using SQL (BigQuery experience is a plus).
• Experience with CRM systems such as Salesforce or ERP system integration.
Experience with business process mapping and documentation.

Physical Requirements:

• Ability to stand, walk, bend, stoop, and lift up to 15-20 pounds at times.

All candidates must be legally authorized to work in the United States. Employment is contingent upon the successful completion of a background check, drug screening, and motor vehicle record search. A final offer of employment from Open House Realty & Investments will only be extended after all required screenings have been completed and cleared.

Open House Texas/Atlanta Realty & Investments is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.