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Business Process Intern
Dubai, United Arab Emirates
Job Summary & Purpose
The Business Process Intern will collaborate closely with Sharaf DG business teams to understand, document, and enhance critical business processes. This role involves conducting information-gathering interviews, asking insightful questions for clarity, and developing polished documentation and workflow diagrams using industry-standard tools.
Key Performance Areas (KPAs) & Principal Accountabilities
1 Collaborate with business teams and Subject Matter Experts (SMEs) to understand current business processes through direct interactions and thorough discussions. Exhibit strong analytical skills with the ability to ask thoughtful questions and synthesize complex workflows into clear, comprehensive documentation.
2 Document Standard Operating Procedures (SOPs), workflows, and policies clearly, concisely, and comprehensively using Microsoft Visio, Word, Excel, and PowerPoint, ensuring accuracy and clarity.
3 Analyze processes and identify areas for optimization, improvement, and automation opportunities.
4 Collaborate with the business team for ongoing process reviews and iterative documentation updates
5 Support process improvement initiatives, including data collection, research, and reporting on process performance metrics.
Requirements
Experience 6 to 12 months of relevant experience documenting business processes and policies is required. Prior exposure to business process mapping, documentation, or analytics (via coursework, internships, or projects) is essential. Please do not apply without this experience.
Educational Qualification : Pursuing or recently graduated with a degree in Business Administration, Management, Information Systems, Engineering, Finance or related fields.
Professional Certifications Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and process mapping tools such as Microsoft Visio.
Skills & Abilities • Fluent in spoken and written English with strong communication, writing, and presentation skills.
• Strong analytical skills with an ability to ask thoughtful questions and synthesize complex workflows into clear documentation
• Familiarity with process improvement methodologies (Lean, Six Sigma, Kaizen) is an advantage.
Note: 3 months internship and extendable based on requirements
Mandatory: on Relative visa sponsorship only.
The Business Process Intern will collaborate closely with Sharaf DG business teams to understand, document, and enhance critical business processes. This role involves conducting information-gathering interviews, asking insightful questions for clarity, and developing polished documentation and workflow diagrams using industry-standard tools.
Key Performance Areas (KPAs) & Principal Accountabilities
1 Collaborate with business teams and Subject Matter Experts (SMEs) to understand current business processes through direct interactions and thorough discussions. Exhibit strong analytical skills with the ability to ask thoughtful questions and synthesize complex workflows into clear, comprehensive documentation.
2 Document Standard Operating Procedures (SOPs), workflows, and policies clearly, concisely, and comprehensively using Microsoft Visio, Word, Excel, and PowerPoint, ensuring accuracy and clarity.
3 Analyze processes and identify areas for optimization, improvement, and automation opportunities.
4 Collaborate with the business team for ongoing process reviews and iterative documentation updates
5 Support process improvement initiatives, including data collection, research, and reporting on process performance metrics.
Requirements
Experience 6 to 12 months of relevant experience documenting business processes and policies is required. Prior exposure to business process mapping, documentation, or analytics (via coursework, internships, or projects) is essential. Please do not apply without this experience.
Educational Qualification : Pursuing or recently graduated with a degree in Business Administration, Management, Information Systems, Engineering, Finance or related fields.
Professional Certifications Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and process mapping tools such as Microsoft Visio.
Skills & Abilities • Fluent in spoken and written English with strong communication, writing, and presentation skills.
• Strong analytical skills with an ability to ask thoughtful questions and synthesize complex workflows into clear documentation
• Familiarity with process improvement methodologies (Lean, Six Sigma, Kaizen) is an advantage.
Note: 3 months internship and extendable based on requirements
Mandatory: on Relative visa sponsorship only.
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