Business Process Specialist (Hospitality & Golf)

Business Process Specialist (Hospitality & Golf)

Dubai, United Arab Emirates Posted on 02/20/2026

Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.

Job Description

Strong experience in Business Process Management (BPM)

Hands on experience with:

• As Is / To Be process documentation
• BPMN 2.0
• SOP preparation

BPM Tools:

• SAP Signavio / ARIS / Bizagi / Visio (any one mandatory)

Hospitality & Golf Process Exposure:

• Front office & back office operations
• Billing & payment processes

Ability to clearly explain Process Maturity Model (L0-L6/L7) step by step

Requirements

• Collect process information from Hospitality / Golf business users
• Document workflows accurately
• Maintain BPM repository
• Support walkthroughs & validations
• Share documented outputs
• No team management
• No architecture / strategy role

Preferred Skills:

• Experience working in structured transformation or ERP programs
• Exposure to PMS (Property Management Systems) is an advantage
• Strong documentation and communication skills