BUSINESS RELATIONSHIP MANAGER

Description

JOB PURPOSE:

To lead and coordinate the interaction between different stakeholders i.e. Business, IT and Vendors to transform assigned business needs into a complete solution through implementing the initiation process and properly formalize projects for execution.

JOB DESCRIPTION:

. Work closely with the IT Applications, IT Architecture, and Business analysis teams to manage the initiation phase
and validate and analyse business needs and the required business changes.
2. Ensure appropriate documentation is in place for each assigned project to secure documentation completeness.
3. Obtain the required approval of projects contracts from IT vendor management, legal, Finance and Compliance
and other concerned teams to ensure proper fulfilment of contracting process.
4. Create projects charter in coordination with Program managers, and follow up on Business and IT management
approval to formalize the start of the project execution.
5. Manage the whole vendor selection cycle starting from RFI, RFP till final awarding to ensure proper selection of
the qualified solution/vendor that fulfils business needs.
6. Prepare and well communicate business scope to all stakeholders to ensure full understanding and alignments
among all project stakeholders
7. Prepare BCOIT / MANCOM project memos in addition to value at stake documents with Finance and project
sponsor to ensure the proper budget allocation to start the project.
8. Report projects progress update, issues and risks to the BRM & PMO Head to get the required support and
mitigate any discrepancies at a very early stage.
9. Communicate the project’s status report on a weekly basis during the initiation phase to the concerned
stakeholders to present the realized progress against the overall initiation plan.
Policies, Processes and Procedures
10. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is
carried out in a controlled and consistent manner.
Day-to-day management
Internal
Commercial International Bank
11. Follow the day-to-day operations related to own jobs in the Transformation & Delivery department to ensure
continuity of work.
Compliance
12. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of
conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.

Qualifications

Qualifications
 Bachelor’s degree in Business, Economics, Computer Science, Engineering, or its equivalent
 Minimum of 5 years of experience in banking field and project management experience
 ITIL Foundation and Project Management Diploma are an asset
Skills
 Influencing others and negotiation skills that need confidence and gravitas to influence and challenge different
stakeholders
 Proven competency in business analysis, requirements definition and business case production.
 Tactful, resolute and committed to providing excellent customer service.
 Ability to plan and organise work in order to achieve objectives and targets.
 Strong written and presentational skills; ability to clearly communicate complex messages to a variety of audiences
including senior management
 Understands the use of information technology in a Strategic context
 Ability to work effectively with colleagues, managers, suppliers and stakeholders. Understands the importance of
developing effective partnership

Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1

Job: Back Office

Organization: FINANCE, STRATEGY, OPERATIONS & TECHNOLOGY

Shift: Day Job

Job Type: Full-time Employee