Business Service Center Specialist I/II/III, College of Liberal and Fine Arts (COLFA)

Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 15018
Full/Part Time: Full Time

Position Information

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.

Salary Range:

Level I: $40,325-$44,650 annualized, commensurate with education, experience, and qualifications.

Level II: Starting at $46,330 annualized, commensurate with education, experience, and qualifications.

Level III: Starting at $53,195 annualized, commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will be accepted through 11:59 PM CDT on 3/16/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials:

• Resume is required
  
• Cover Letter is required - please indicate which level you are applying for in your cover letter.
  
  Job Details
  
  Job Summary
  
  All Levels
  
  The Business Service Center Specialist I,II and III provides support for financial and human resource administration activities to the Business Service Center.
  
  Core Responsibilities
  
  Level I
  
  • Responsible for the administration and monitoring of financial and business transaction processes in support of the Business Service Center.
  • Receives reviews, analyzes, and processes business, financial, and payroll/personnel-related transactions into a variety of university software systems. Transactions include accounting (posting and reconciling), budget development and monitoring, purchasing, travel, records management, and project scheduling.
  • Compiles and analyzes financial information to post entries to accounts in an automated finance system; allocates expenditures, encumbrances, receipts, receivables, etc., based on reports and schedules; reviews and processes requisitions; confers with the department for clarifications and specifications, and preferred supplies; confers with vendors to obtain product or service information such as price, availability, and delivery schedule.
  • Ensures timely and accurate processing of all personnel actions in the automated HR system including, but not limited to, creating, and submitting documents/ requests via respective institutional systems, under established University and Human Resource Services policies and procedures.
  • Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures to elevate issues to the supervisor as appropriate.
  • Maintains a high degree of confidentiality and ensures the safety of all confidential and sensitive information.
  • Acts as liaison between departments and internal or external customers; interacts with clients by telephone, electronically, or face to face to identify and support their transactional needs/requirements; proactively engages customers through reporting and personal responses; obtains.
  • Researches and evaluates all relevant information to handle inquiries and complaints; responds promptly to customer inquiries/requests; addresses customer complaints; elevates unresolved issues to the appropriate resources.
  • Manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues.
  • Performs other duties as assigned.
  
  Level II
  
  • Responsible for the administration and monitoring of complex financial and business transaction processes in support of the Business Service Center.
  • Receives, reviews, analyzes, and processes complex business, financial, and payroll/personnel-related transactions into a variety of University software systems.
  • Transactions encompass a variety of tasks, including accounting (posting and reconciling), budget development and monitoring, purchasing, travel, records management, and project scheduling.
  • Prepares, analyzes, and creates statistical, financial, and related ad hoc reports.
  • Reviews budgets for accuracy and compliance with procedures and regulations.
  • Compiles and analyzes financial information to post entries to accounts in an automated finance system.
  • Allocates expenditures, encumbrances, receipts, and receivables based on reports and schedules.
  • Reviews and processes requisitions, and confers with the department for clarifications, specifications, and preferred supplies.
  • Engages with vendors to obtain product or service information such as price, availability, and delivery schedule.
  • Coordinates recruitment and hiring efforts for exempt and non-exempt personnel, creates employment requisitions for posting, and reviews applications and related documentation.
  • Ensures timely and accurate processing of all personnel actions in the automated HR system, including but not limited to creating and submitting documents/requests via respective institutional systems, while following established University and Human Resource Services policies and procedures.
  • Provides informational assistance to prospective and current employees regarding the University.
  • Collaborates closely with Human Resource Services regarding employee relations and compensation matters.
  • Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.
  • Maintains a high degree of confidentiality and ensures the safety of all confidential and sensitive information privy to this position.
  • Acts as a liaison between departments and internal or external customers, interacting with clients by telephone, electronically, or face-to-face to identify and support their transactional needs and requirements.
  • Engages customers through reporting and personal responses, researches and evaluates all relevant information to handle inquiries and complaints, and promptly responds and resolves customer inquiries and/or complaints.
  • Manages client expectations and provides consistent client updates.
  
  Level III
  
  • Responsible for the administration and monitoring of complex financial and business transaction processes in support of the Business Service Center. May exercise functional supervision or act in a lead capacity for Business Service Center staff; resolves complex work matters.
  • Receives, reviews, analyzes, and processes complex business, financial, and payroll/personnel-related transactions into a variety of the University software systems. Transactions include accounting (posting and reconciling), budget development and monitoring, purchasing, travel, records management, and project scheduling.
  • Acts as a resource for BSC staff; provides training regarding various business transactions such as accounting, purchasing and procurement, travel, and reconciliation of accounts; may assign and review the work of others.
  • Works closely with the unit manager to implement processes to improve data integration as well as process improvements across all functional areas.
  • Prepares, analyzes, and creates statistical, financial, and related ad hoc reports; provides policy input and recommendations for improvement to business process management systems and procedures.
  • Examines budgets for accuracy and compliance with procedures and regulations. Compiles and analyzes financial information to post entries to accounts in an automated finance system; allocates expenditures, encumbrances, receipts, and receivables based on reports and schedules; reviews and processes requisitions; confers with the department for clarifications and specifications, and preferred supplies and confers with vendors to obtain product or service information such as price, availability, and delivery schedule.
  • Coordinates recruitment and hiring efforts for exempt and non-exempt personnel; creates employment requisitions for posting; reviews applications and related documentation.
  • Ensures timely and accurate processing of all personnel actions in the automated HR system, to include, but not limited to, creating and submitting documents/requests via respective institutional systems, in accordance with established University and Human Resource Services policies and procedures; collaborates closely with Human Resource Services regarding employee relations and compensation matters.
  • Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.
  • Maintains a high degree of confidentiality and ensures the safety of all confidential and sensitive information privy to this position.
  • Acts as liaison between departments and internal or external customers and interacts with clients by telephone, electronically or face to face to identify and support their transactional needs/requirements; proactively engages customers through reporting and personal responses; researches and evaluates all relevant information to handle inquiries and complaints; promptly responds and resolves customer inquiries and/or complaints; manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues.
  • Attends meetings and may serve on committees on behalf of BSC.
  • Completes special projects and assignments.
  • Performs other duties as assigned.
  
  Required Qualifications
  
  All Levels
  
  • High School Diploma.
  • This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.
  
  Level I
  
  • Three (3) years of related work experience.
  
  Level II
  
  • Five (5) years of related work experience.
  
  Level III
  
  • Seven (7) years of related work experience.
  
  Preferred Qualifications
  
  • Experience in fund accounting, finance, or related fields.
  • Experience in higher education.
  
  Knowledge, Skills, and Abilities
  
  • Verbal and Written Communication
  • Collaboration
  • Attention to Detail
  • Ability to Multitask
  • Deadline Driven
  • Calendar Management
  • Customer Service
  • Microsoft Office Suite (Level II and III)
  
  Working Conditions
  
  • Office environment. Workdays, areas, and work hours may vary based on the needs of the department. Ability to travel to and from meetings, training sessions or other business-related events
  
  Physical Demands
  
  • Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally. Exerts up to 10 lbs. of force occasionally.
  
  
  This position will work both on campus and remotely in Texas. Travel and parking expenses are the employee's responsibility.
  
  This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
  
  Equal Employment Opportunity
  
  As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.