Business Support Specialist

Job Summary
Eisen is seeking a motivated Business Support Specialist to join our R&D facility in Lansing. This is an excellent opportunity for individuals with a background in logistics, warehouse operations, supervision, or business operations who are looking to grow in a structured, professional environment.

The role is designed for someone who enjoys balancing administrative responsibilities with business development and client support. Administrative responsibilities include physical inventory management, shipping/receiving, processing orders in the warehouse facility. Prior experience in these areas is preferred.

As a Business Support Specialist, you will work closely with the General Manager to support daily operations, manage client communications, and help ensure business processes run effectively. Success in this role requires integrity, organization, and the ability to multi-task.

Job Type:

• Full Time
• Part Time (available)

Requirements

• Minimum of 2 years of college or 4 years of relevant work experience
• Strong commitment to ethics, integrity, and compliance with structured business processes and company policies
• Client communication experience growing customer base using phone and email
• Order processing experience including inventory, shipping receiving, packaging and logistics requirements
• Experience with any modern ERP or order processing software
• Experience maintaining a professional and organized office environment
• Experience troubleshooting simple issues with office computers and printers
• Professional references required

Skills Required:

• Ability to retain details with solid time management skills
• Comfort working in a warehouse environment regularly
• Ability to lift 30 Lb boxes and use material handling equipment is a requirement
• Order processing, inventory tracking, and logistics coordination
• Business development calls and client communications
• Tradeshow representation (helpful but not required)
• Organized, detail-oriented, and able to manage multiple priorities
• Good note taking practice and comfortable with numbers
• Ability to work quickly and independently to provide results within allotted time
• Ability to get on the phone to expedite resolutions
• Office software proficiency
• Business development calls and client communications

Benefits:

• Paid Time Off (PTO)
• Health Insurance

Company Description:

How to Apply
If you think you have skills that would be useful to our organization, we are interested in hearing from you. Here are the steps to a successful application:

1) Visit our website to learn more about what we do.
https://eisenusa.com/es/careers/
https://eisenusa.com/es/internships/

2) Email us the completely filled document from this link along with a resume and cover letter:
https://eisennet.com/f/pdf/Eisen-Employment-and-Internship-Questionnaire.pdf

3) This questionnaire is required as a first step to reviewing any applications.

4) Email your Resume and Questionnaire to address in the document. Write your name and this job title in the subject field.
Leave the rest to us!

You can always visit us and apply in-person at 3340 Pine Tree Rd, Lansing, MI 48911 on Wednesdays between 11:30am-1:30pm.

Company Description
Eisen™ is an American manufacturer of fasteners and electronics that are used by transportation and military customers.

Work Culture
Success through innovation, growth through empowerment.
Eisen is more than a business – it’s where we work to achieve our goals. Where each and every employee takes ownership of their work and feels empowered to be successful.