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Business System Administrator - UAE National
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- Support in identification of business needs and implement technologically relevant systems to support and enhance business operations. Ensure systems solutions provided are in line with current and expected business requirements.
- Maintain Salesforce, Facilio (CAFM system for Facilities Management Team), ATRE Webpage, Room booking system, Creative Cloud and Call Center software implementation
- Responsible for Hardware & Networking in our Residential Buildings. This includes Wifi, Visitors’ management and iPad installation, PABX system support, Wireless presentation solution, Apply for new ADSL/phone line connections
- Liaise between the business unit, IT Team and third-party vendors and effectively communicate with internal teams and external clients to deliver functional requirements.
- Coordinate the implementation of business systems with the IT service delivery teams or third-party vendors, to ensure smooth implementation and usage.
- Understand technical specifications and execute the test scenarios
- Day to day support and managing requests in relation to the technical systems
- Monitor the opportunities to revamp, upgrade the systems to align with business requirements.
- Perform administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
- Conduct periodic quality checks and encourage feedback from business operations to ascertain successful functioning of business systems
- Keep abreast of user issues and highlight key issues to the relevant teams for requisite enhancements.
- Training of all the system with ATRE to the new joiners and in case of any system upgradations.
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