Business Systems Analyst

Tract Capital adopts a unique approach to digital infrastructure investment. Leveraging experience and strategic insights honed over three decades of creating successful companies in the space, we excel in nurturing and advancing leading-edge digital infrastructure enterprises. Our team of specialized experts are united by a singular purpose: to support the growth of digital infrastructure. Tract Capital goes beyond simple investment by acting as a strategic partner and catalyst for innovation within the sector. We ensure our engagements not only generate strong financial results but also develop essential digital infrastructure to meet growing demands. Tract Capital has introduced two digital infrastructure strategies. The first is a horizontal powered land strategy focused on creating master planned data center campuses called Tract. The second is the mega-campus vertical development strategy called Fleet Data Centers.

Position Overview:

A Business Systems Analyst to work with the current product backlog and development roadmap identified by the various business functions (Sales, Operations, and Finance) to develop and implement process automation. This role is the liaison between the Business Units and the Development Team. The Business Systems Analyst is responsible for managing the project from conception to deployment, which includes documenting use cases, process flows, requirements, test plans, and user reference materials. Live and recorded training for project deployment also falls within this role. An ideal candidate will have NetSuite ERP experience that will allow them to solve business issues by building and managing within NetSuite workflows, objects, fields and lists. This role may also assist in Support Desk case management to stay in-tune with current internal business issues that may result in additional improvement opportunities. This is a high-profile role with the opportunity to substantially shape the future direction and success of the business

Responsibilities:

• Ability to envision appropriate information architecture and document organization for a variety of projects
• Ability to gather and organize information from various sources and individuals

• Bachelors degree in Business or Computer Information Systems, or equivalent education and/or experience
• Minimum of three to five years business analyst experience
• Collaboration, communication (both verbal and written), facilitation, and negotiation skills
• Conflict resolution, problem solving skills, and the ability to make sound / informed decisions

• Telecommunications Engineering or Operations experience is a plus
• Understanding of ERP, CRM and OSS systems preferred; Salesforce experience is a plus
• Large, complex program management experience
• Lean Six Sigma Green or Black Belt
• Process Architecture, UML or similar business process modeling
• Experience with RUP and BPM tools (Rational Rose, Tibco Business, ARIS, use case, data models, etc.)

Expected Salary Range: Total Compensation $115,000 to $165,000 (Base + Annual Bonus)

Tract Capital Employment:

Tract Capital employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's ongoing needs.

Tract Capital is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at info@tract.com.