Business Systems Analyst

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.

How You'll help us connect the world:

We’re looking for a motivated and detail-oriented and hands-on Cloud Licensing Operations Analyst intern to join our dynamic team. In this role, you’ll be essential in optimizing and ensuring the seamless operation of our SaaS products. You’ll collaborate closely with cross-functional teams—including Product Management, Engineering, DevOps, Customer Support, and IT to enhance efficiency and effectiveness in our SaaS product operations.

• Analyze product data across multiple systems, identify data quality issues, and generate insights that inform product decisions.
• Find and fix data discrepancies between applications on different backend systems.
• Work with IT, customer support, engineering and product management teams to analyze use cases of data quality issues
• Work with sales teams to obtain business and customer aspect for the process of fixing data quality issues.
• Assist in the implementation and maintenance of data quality standards.
• Conduct data profiling, identifying data quality issues, inconsistencies, and gaps in datasets.
• Perform data validation, cleaning, and transformation tasks to improve data quality.
• Assist in tracking and managing product performance metrics, analyzing product data, and providing actionable insights.
• Assist in identifying operational inefficiencies or bottlenecks and suggest improvements for product operations.

Required Qualifications:

• 2+ years of highly technical product operations experience in a SaaS product company.
• Strong analytical, problem-solving skills with attention to detail. Proficiency in data analysis tools and techniques.
• Self-starter who takes initiative and thrives in a fast-paced global environment. Ability to manage multiple tasks and priorities effectively.
• Excellent verbal and written communication skills for technical and non-technical audiences alike.
• Highly desired, experience with Salesforce reporting to extract data.
• Experience with SQL based queries to extract date.
• Proficient with Microsoft excel functions.
• Bachelor’s degree in a highly technical field.

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Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $118,200.00-$153,700.00

The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

What Happens After You Apply?
Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US

Why CommScope?

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo