Business Systems Analyst

Job title: Business Systems Analyst

Vacancy: 2

Experience: 1 to 2 years

Job Type: Full-time, Permanent

Work Mode: Hybrid/Remote

Shift Timings: 12.30 PM to 10.30 PM IST

About the Role:

This role requires a candidate to support our professional services division which specializes in technical recruitment. Candidates are required to work from our office in Hinjewadi, Pune following UK /Europe shift.

This role offers onsite opportunities to work from our UK office and provides leadership opportunities.

Job Description:

(Main Duties and Responsibilities):

• Work closely with executive management to achieve outcomes based on company goals by following standard operating procedures.
• Interact with candidates from Europe, the UK and the US conducting various company processes like onboarding them, fulfilling contract, and hiring paperwork.
• Articulate the client and candidate interactions into paperwork including email communication follow up.
• Create, update, and maintain the communication history in company systems.
• Should be able to execute and drive multiple internal business operations mapping, implementation, and execution within the company including overall day-to-day business operations management for all the business verticals, and Admin management for all entities.
• Ability to perform basic tasks in the areas of business analysis/software testing/IT support.
• Periodic system audits and system improvements
• Create and maintain clear and well-presented management reports.
• Customer-service approach and delivery focus.

Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]

• Exceptional verbal and written communication skills
• Strong attention to detail while maintaining the company system records.
• Excellent analytical skills, highly motivated, reliable, proactive with a positive attitude.
• High proficiency in Microsoft Office applications and general computer systems and applications
• Must be able to work with minimal supervision.
• Good interpersonal skills to work with different management levels.
• Strong business acumen
• Comfortable working in rotational Shifts from Office
• At least one to two years of experience in the following preferred: project management, software development (not coding), customer service and support and key organizational processes like sales and marketing, admin, finance, and HR.

Job Type: Full-time

Work Location: In person