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Business Systems Analyst (Customer Master Data Product Owner)

Morrisville, United States

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job summary

NetApp, Inc. is seeking a highly motivated individual to join our Enterprise Data & Analytics (EDA) team as a Customer Master Data Product owner. This position will play a critical role in driving the success of our Customer and Contact related applications, products and services by collaborating with cross-functional teams to deliver high-quality solutions that meet business needs and align with both industry best practices and internal standards.

Job requirements

Business Analysis: Analyze processes and data, making recommendations for improvements based on industry trends and professional business knowledge.
Product Roadmap Management: Collaborate with stakeholders and Product/Enterprise Architects to define and maintain the product roadmaps for each of the applications, platforms and technologies part of the portfolio, ensuring alignment with business and IT goals and objectives.

Requirement Intake & Grooming: Working closely with business and IT stakeholders, gather and refine requirements, ensuring they are well-documented and aligned with the overall product vision. Responsible for managing backlog prioritization.
Solution & Architecture: Partner with Enterprise, product architects, and other technical teams to verify design and solutions meet business requirements and IT roadmaps.
Delivery: Ownership of release planning, definition of major project milestones, and overall delivery execution. Ensure that deliverables meet the required quality and align with established standards and committed timelines.
Communication: Perform regular and consistent communication with business and IT stakeholders, providing regular updates on project status, risks, and issues. Align with other Product owners to ensure best practices and consistency across domains is achieved.
Support/Product Stability: Engage in incident management, ensuring timely resolution of issues and continuous improvement of product stability and performance.
Data Quality / Governance: Collaborate with Data Governance team members to monitor and improve data quality with the associated domains/applications. Perform implementation and overall ownership of data model and associated documentation / Metadata.
Documentation: Maintain current product documentation including functional specifications, solution designs, data models, as built diagrams, integration diagrams, data integration mappings etc.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field
Over 2 years of prior experience as a Product Owner or similar role in a data-driven environment
Hands-on Involvement with vendor Customer / Company Master Data solutions and concepts ( Oracle Fusion Applications preferred )
Strong understanding of delivery lifecycle and agile methodologies
Must be self-motivated, team oriented and possess strong communication and interpersonal skills
Strong problem-solving and analytical skills
Experience with SQL, relational databases, and working with large complex data set
Familiarity with data governance, data quality and compliance standards
Detailed involvement with BI / Reporting tools; Power BI, Oracle BI Publisher, and Oracle OTBI prefered

Compensation:
The target salary range for this position is 136,000 - 202,400 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

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