Business Systems Analyst - Financial Capital Management

The Business Systems Analyst (BSA) II will be responsible for performing process definition, requirements gathering and analysis to help identify and understand business needs as part of individual assignments.

This role is within the Information and Digital Services organization at Les Schwab headquarters in Bend, OR.

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship.

PRIMARY RESPONSIBILITIES:

60% - Improvements: Business Analysis, Requirements Definition, Business Process Analysis, Gap Analysis, and Solution Evaluation

• Coordinates and leads discovery activities with business owners to gather detailed requirements and expected outcomes through interviews, documentation and facilitated working sessions

• Leads analysis of requirements to determine the systems’ potential and defines the impact to other business units and systems while providing input to the development effort

• Identifies and quantifies business opportunities

• Provides cost/benefit analysis, risk assessment, and scope definition of proposed requirements

• Assists with defining and documenting project scope and business requirements

• Manages changing requirements and associated documentation

• Participates in solution evaluations, including evaluation of third party products and / or custom development options and technical requirements

• Helps design new solutions by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications

• Identifies and understands broader business impact and determines solution and/or escalates issues when appropriate

• Creates process models based on business requirements in order to determine the completeness of the information and process components; including defining current ('as is') and future ('to be') business process states

25% - Operational Support: Activity Coordination and Execution

• Leads individual(s) or sub project tasks affecting single or multiple business and IT departments

• Identifies, analyzes, proposes and documents appropriate solutions for problems and issues that may impact a current business process; designing improvement suggestions

• Defines and articulates business rules required improving or resolving data quality issues

• Facilitates and performs ‘light’ testing by developing, and executing unit/system test cases, scripts and plans to ensure original requirements are met

10% - Service Levels: Stakeholder Communications

• Engages with stakeholders to ensure requirements are reflecting the needs of the company

• Monitors business decisions and manages requirements documentation and communication

• Evaluates project impact through consultation with the business, regulatory, information technology management, development, quality assurance, validation, and training teams

5% - Other duties as assigned

Educational/Experience Requirements:

• Bachelor’s degree preferred

• PMI Professional in Business Analysis or equivalent preferred

• AND a minimum of four (4) or more years of demonstrated experience in business analysis

• Functional experience, depending on Portfolio, is a plus

Required Technical Skills/Knowledge:

• Technical writing (issue discussion documents, business cases, project charters)

• Work independently

• Communicate with internal resources at various levels (SMEs to C-suite)

• Work effectively in a collaborative environment

• Requirements gathering skills for elicitation, modeling and analysis, validation, verification and facilitation

• Project Delivery skills that include stakeholder alignment, cross team collaboration, consensus gathering, project execution, acceptance and evaluation criteria definition and metrics

• Maintain and update process documentation and process models

• Ability to collaborate with the business unit stakeholders and subject matter experts to gather business requirements, document processes and optimize business transition planning

• Must have ability to complete process definitions, requirements gathering and analysis necessary to identify and understand business needs as part of assignments

Physical Requirements: Primarily desk position; regularly required to sit, occasionally required to stand and walk. Requires frequent and repetitive use of hands and fingers to operate a computer, mouse, keyboard, and office related equipment and the ability to reach with hands and arms. Position requires lifting no more than 10 pounds on a regular basis. Specific vision abilities required by this job include close visual acuity and the ability to adjust focus. Requires the ability to communicate verbally and exchange information over the phone and in person.

Work Environment: Office, non-manual work; the worker is not substantially exposed to adverse environmental conditions.

BENEFITS:

• Annual profit-sharing bonus

• Medical, dental, vision, and life insurance

• Company-funded retirement plan - no cost to employee

• Paid holidays

• Paid time off

• Hybrid arrangements available (work 1-2 days/week from home)

• Tuition Assistance

• Employee discount

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities. This job description is not all inclusive and is subject to change. Additional duties, responsibilities, and tasks may be assigned, as necessary. Employment remains “AT WILL” at all times.