Business Systems Coordinator

About Us

JCI Envoka Group is a growing company specializing in procurement, wholesale distribution, data destruction, logistics, warehouse management, and remarketing. We rely on robust business systems to streamline operations across finance, sales, procurement, warehouse, HR, and more. To support our expanding operations, we are seeking a Business System Coordinator who will act as the key bridge between internal departments and external IT/system vendors, ensuring smooth workflows and reliable system performance.

Key Responsibilities:

1. System Maintenance & Support

• Manage user accounts, permissions, and system configurations.
• Provide daily support to staff, troubleshooting system issues.
• Coordinate with IT teams or external vendors to resolve system errors and outages.

2. Business Process Coordination

• Align and coordinate workflows across finance, sales, procurement, warehouse, HR, and other departments within the system.
• Gather business requirements and communicate them to IT teams or consultants.
• Drive system enhancements and process optimizations.

3. Data & Reporting

• Ensure data accuracy and consistency across business systems.
• Conduct regular data quality checks and resolve discrepancies.
• Generate analytical reports to support management decision-making.

4. Training & Communication

• Train new employees on system usage and best practices.
• Develop and maintain user guides and SOPs.
• Serve as the “system liaison” between departments, ensuring clear communication on system-related issues.

Qualifications:

• Fluency in both Chinese and English is required.
• Strong problem-solving skills with the ability to analyze and improve workflows.
• Excellent communication and coordination skills, able to bridge technical and non-technical teams.
• Proficiency in Excel and business reporting tools; experience with ERP systems preferred.
• Prior experience in ERP or business system administration and coordination is a plus.

Working Hours:

• Monday-Friday
• 9:00-5:00

Salary:

• $4,000/month

JCI Envoka Group is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace.

Job Types: Full-time, Contract

Pay: From $4,000.00 per month

Benefits:

• Flexible schedule
• Paid time off

Language:

• Chinese (Required)
• English (Required)

Work Location: In person