Summary

Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long term resolution. May also partner/communicate with other internal/external customers/plans.

Description

Location: This hybrid position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 7:30AM-4:00PM. It may be necessary, given the business need to work occasional overtime. There are potential opportunities for remote work. This role is located at 4101 Percival Road, Columbia, SC 29229.

What You’ll Do:

• Prepares and reviews test data and test matrices for system changes. Develops test matrices to accurately reflect changes and details expected outcome. Executes test cases and evaluates test results for errors. Reports problems through appropriate channels and suggests corrections for a successful implementation. Utilizes internal and external software necessary to support testing and development of skills.

• Researches and documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis, including recommendations pertaining to system functionality. Utilizes internal and external applications for technical research of system issues.

• Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications. In addition, assists customers and testers with issues that arise both in production and during testing.

To Qualify for This Position, You'll Need the Following:

• Required Education: High School Diploma or equivalent.

• Required Work Experience: 2-years of experience working in related processing support systems.

• Required Software and Tools: Advanced knowledge of Microsoft Office.

• Required Skills and Abilities:

  • Basic business math skills.

  • Strong verbal and written communication skills.

  • Related systems support knowledge.

  • Strong research and analytical skills.

  • Attention to detail.

We Prefer That You Have the Following:

• Preferred Education: Bachelor's degree-in Business, Healthcare, Information Technology, or other job-related field.

• Preferred Work Experience: Customer service OR claims

• Preferred Software and Other Tools: Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center.

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .

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