Business Unit Head – Network & Security

Position: Business Unit Head – Network & Security Department: Network Infrastructure, Cybersecurity & Managed Services Location: Karachi (National Leadership Role) Reporting to: CEO Industry: ICT, Telecom, Cybersecurity, Managed Services, Cloud & Infrastructu

Key Responsibilities

1. Business Strategy & P&L Ownership : Define and execute the business unit strategy for Network Infrastructure, Cybersecurity, and Managed Services.Drive P&L, revenue, margins, pricing strategy, and cost optimization for the business unit.Identify new market opportunities, technology trends, and product offerings to enhance competitiveness.

2. Delivery & Operations Management : Oversee deployment, configuration, integration, and lifecycle management of network and security solutions.Lead Managed Services operations across NOC, SOC, monitoring, support, and SLAs.Drive service delivery excellence, uptime, response times, and customer satisfaction metrics.

3. Sales Enablement & Collaboration: Work closely with Sales Directors and account teams to support enterprise and carrier sales.Provide tactical support in high-value deals, RFP responses, and technical negotiations.Enable cross-selling and upselling within the customer ecosystem.

4. Partnerships & OEM Ecosystem Development: Lead strategic engagement with global OEMs including Palo Alto, Cisco, Trace9, SolarWinds, Kaspersky, Alcatel-Lucent, and others.Build joint go-to-market plans and manage certifications, incentives, rebates, and pipeline development.Evaluate emerging vendors and partnership opportunities to expand offerings.

5. Team Leadership & Development : Build and lead a high-performing multidisciplinary team across presales, delivery, SOC/NOC, and project management.Establish KPIs and performance governance frameworks.Ensure continuous upskilling and certifications in networking and cybersecurity technology stacks.

6. Customer Engagement & Escalation HandlingAct as senior technical authority for enterprise clients and complex deployments.Manage high-priority escalations and ensure end-to-end resolution.Strengthen long-term customer relationships through advisory and consulting-led engagement.

Required Qualifications & ExperienceBachelor’s degree in Computer Science, Electrical Engineering, Telecommunications, or related field; Master’s degree preferred.5–10+ years of experience in enterprise networking and cybersecurity, with at least 5 years in a leadership or business unit role.Hands-on expertise in:Network Infrastructure (LAN/WAN/SD-WAN)Security (Firewalls, SIEM, SOC/SOAR, Endpoint, Zero Trust, SASE)NOC/SOC operations and managed servicesProven track record of owning P&L and driving business growth.Strong experience in designing and delivering complex ICT projects for large enterprises.Deep relationships with OEMs and technology partners.Excellent communication, leadership, and strategic planning skills.

Job Type: Full-time

Pay: Rs350,000.00 - Rs700,000.00 per month

Work Location: In person