Cab Dispatcher

Globe Call Centre is looking for experienced and energetic UK Cab Dispatchers & Operators to join our rapidly expanding operations team. We’re seeking individuals who are quick thinkers, well-organized, and able to perform confidently in a fast-paced work environment. If you have practical experience in dispatch coordination—particularly within the UK taxi or transportation sector—we would be glad to consider you for this role.

Key Responsibilities

• Efficiently handle and assign incoming ride bookings to ensure timely and reliable service.
• Monitor, plan, and update driver schedules and routes to maintain smooth daily operations.
• Maintain clear, professional communication with drivers and customers, providing updates or support when needed.
• Accurately document trip information, driver activity, and daily dispatch reports.
• Ensure all dispatch tasks are performed in compliance with company policies and industry regulations.
• Resolve customer queries and concerns with professionalism and a customer-focused approach.

Required Skills & Qualifications

• Minimum 1 year of experience in taxi, cab, or transportation dispatching.
• Knowledge of dispatching software, GPS tracking systems, and route management tools.
• Strong verbal communication and interpersonal skills.
• Ability to remain calm, organized, and efficient under pressure.
• Excellent multitasking, time management, and problem-solving abilities.

Office Location: PLot no. 206, East Service Road, I 10/3, Islamabad

Intersted candidates may send their resumes on "hr@globe-call.com"

Job Type: Full-time

Work Location: In person