Cab Operators and Controllers

Globe Call Centre is seeking experienced and dependable UK Cab Dispatchers & Operators to join our expanding operations team. We are looking for proactive professionals who can think quickly, stay organized, and perform effectively in a fast-paced environment. Candidates with hands-on experience in dispatch coordination—particularly within the UK taxi or transportation industry—are strongly encouraged to apply.

Key Responsibilities

• Manage and assign incoming cab bookings efficiently to ensure prompt and reliable service.
• Monitor driver routes, schedules, and performance, making real-time adjustments to maintain smooth and efficient operations.
• Communicate clearly and professionally with drivers and customers, providing timely updates and assistance as needed.
• Maintain accurate records of trip details, driver activities, and daily dispatch logs.
• Ensure all dispatch activities comply with company policies and relevant transportation regulations.
• Address customer inquiries and concerns promptly and professionally to ensure a positive customer experience.

Required Skills & Qualifications

• Minimum of 1 year of experience in taxi, cab, or transportation dispatch.
• Strong working knowledge of dispatch systems, GPS tools, and route management software.
• Excellent verbal communication and interpersonal skills.
• Ability to remain calm, organized, and proactive in high-pressure situations.
• Strong multitasking, time management, and problem-solving abilities.

Job Location: Plot no 206, East Service Road, I 10/3, Islamabad

Interested candidates may send their resumes on "hr@globe-call.com"

Job Type: Full-time

Work Location: In person