Cabin Services Assistants

Job Purpose

To organise, hygienically clean and personalise the A380 Shower Spas with the objective of ensuring each First Class customer who uses this unique onboard feature is delighted by the experience.

The CSA will report to the Purser, or the SFS, should the Purser be on crew rest or otherwise unavailable. The role is to clean designated aircraft areas and does not overlap with or replace normal Cabin Crew service duties.

The primary area of responsibility is Shower Spa cleanliness and personalisation; however, maintenance of First, Business and Economy Class lavatories, First and Business Class Lounges and general cabin areas is also a responsibility of this role, all to project a positive company image to our customers.

Responsibilities

• Clean and personalise the A380 Shower Spas and ensure high levels of hygiene for First Class customers.
• Maintain First, Business and Economy Class lavatories, First and Business Class lounges and general cabin areas as required.
• Work under the Purser or SFS; report issues when the Purser is unavailable. This role does not overlap with or replace normal Cabin Crew service duties.
• Support the objective of projecting a positive company image to our customers through cleanliness and presentation.

Experience

• 10 Years schooling or equivalent.
• A minimum of 2 years customer service experience with an international hotel chain/airline/world class service provider.
• Experience working in the Hospitality Industry within the housekeeping department would be an advantage.

Knowledge/skills

• Must be fluent in written and spoken English.
• In-Flight Service/ In-flight Administration - 1+ Year.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.