- Managing day-to-day operations of the cafe
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Hiring and onboarding new wait staff and baristas
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Training employees on drinks preparation and proper use of coffee equipment
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Manage day-to-day operations of the cafe
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Hire and onboard new wait staff and baristas
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Train employees on drinks preparation and proper use of coffee equipment
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Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
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Maintain updated records of daily, weekly and monthly revenues and expenses
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Add new menu items based on seasonality and customers preferences (for example vegan coffee drinks)
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Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
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Ensure all cafe areas are clean and tidy
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Nurture friendly relationships with customers to increase loyalty and boost our reputation
- Work experience as a Cafe Manager or Barista
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Hands-on experience with professional coffee machines
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Good math skills
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Availability to work within opening hours (including weekends and holidays)
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Excellent communication skills with the ability to manage and motivate a team
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Customer service attitude
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High school diploma
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Additional certification (e.g. in Business Administration or Hospitality) is a plus
Driver's license
Experience in Sales & negotiation
Experience minimum same field: 2 Years + / Arabic Speaker