- Welcoming and taking care of the customer, ensures excellent customer service is being personally involved in their well-being.
- Ensures the efficient flow of service and standards are constantly met daily.
- Manages employees ensuring that the correct standards and methods of service are maintained.
- Handles and responds to customer complaints efficiently and effectively.
- Maintains all the team always wearing the standard uniform and the highest of standard in hygiene and grooming and leading by example to other staff.
- Accomplishes café’s human resources objectives by orienting, training, assigning, scheduling, counselling, coaching, monitoring, appraising performances of the team member for both front and back of the house.
- Ensures standards and controls for health and safety, hygiene, risk assessments, manual handling is maintained as prescribed by legislation, the company, and independent auditors.
- Requirements:
- Male, any nationality
- Bachelor’s Degree or related diploma in Food and Beverage
- Minimum of 3 years in Café operations (local/franchised)
- Proficiency in bar operations (coffee standards, inventory, FOODICS/POS, w/ ready Baladiya Permit)
- Works under pressure and with diversity.
Job Type: Full-time
Pay: Up to ﷼6,000.00 per month