Cafe Manager

Job Summary:

We are seeking an experienced and dynamic Cafe Manager to oversee daily operations, ensure excellent customer service, and maintain high-quality food and beverage standards. The ideal candidate will be responsible for managing staff, optimizing cafe performance, and ensuring a welcoming environment for customers.

Key Responsibilities: Operations Management:

• Oversee daily cafe operations, ensuring efficiency and smooth workflow.
• Maintain inventory levels, order supplies, and manage vendor relationships.
• Ensure compliance with health, safety, and hygiene regulations.
• Monitor and manage budgets, expenses, and profitability.

Customer Service & Quality Control:

• Ensure excellent customer service and resolve complaints professionally.
• Maintain high standards of food and beverage quality.
• Implement feedback from customers to improve the cafe experience.

Team Leadership & Staff Management:

• Recruit, train, and supervise cafe staff.
• Create work schedules and assign duties.
• Motivate and manage staff performance to ensure productivity.

Marketing & Sales:

• Develop promotions, special offers, and loyalty programs.
• Collaborate on social media and marketing strategies to attract customers.
• Analyze sales data to improve profitability and drive revenue growth.

Requirements:

• Proven experience as a Cafe Manager or in a similar hospitality role.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Knowledge of food safety and hygiene regulations.
• Financial acumen to manage budgets and sales performance.
• Ability to work in a fast-paced environment.

Job Type: Full-time

Pay: From QAR1.00 per month