Key Responsibilities:
Client Engagement & Consultancy
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Work closely with clients to understand business objectives, operational challenges, and FM delivery models.
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Translate client requirements into structured Maximo solutions aligned with best practice and FM standards.
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Act as a trusted advisor on CAFM strategy, system design, and continuous improvement.
Maximo Implementation & Configuration
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Lead the implementation and configuration of IBM Maximo, including application setup, workflows, security roles, and automation scripts.
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Oversee system customization
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Manage integrations with third-party systems, and reporting platforms.
Data Governance & Asset Management
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Establish and enforce asset data standards, hierarchies, naming conventions, and coding structures.
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Lead asset and location data migration, validation, and assurance activities.
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Ensure Maximo supports full asset lifecycle management from mobilisation through operations.
Reporting & Performance Management
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Develop and manage Maximo-based reports, KPIs, and dashboards aligned to FM contracts and SLAs.
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Support data extraction and integration with external reporting platforms such as Power BI.
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Provide analysis and insights to support performance improvement and informed decision-making.
Training, Mobilisation & Support
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Deliver role-based Maximo training for planners, technicians, supervisors, and management teams.
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Develop SOPs, job plans, user guides, and process documentation.
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Provide post-implementation support, issue resolution, and system optimisation.
System Optimisation & Continuous Improvement
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Conduct system health checks and performance assessments.
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Identify opportunities to improve usability, data quality, and operational efficiency.
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Maintain awareness of Maximo updates and enhancements and assess their applicability to client environments.
Collaboration & Governance
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Work collaboratively with internal consultancy teams, developers, planners, and project managers.
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Hold accountability for Maximo governance and change control.
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Participate in project planning, progress reporting, and client reviews.
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Proven experience delivering IBM Maximo implementations and enhancements.
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Strong knowledge of Maximo modules including Asset Management, Work Order Management, Preventive Maintenance, and Inventory Management.
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Experience with Automation Scripting, Application Designer, and MIF.
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Experience integrating Maximo with enterprise systems and third-party applications.
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Prior experience in a consultancy or multi-stakeholder FM environment is highly desirable.
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Maximo or related certifications are advantageous.
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Bachelor’s degree in computer science, Information Technology, or a related field.
Master’s degree or professional certifications are an advantage.