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CAFM Support Executive
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Job Purpose:
Performs general administration and upkeeping of the CAFM System including user training & document development.
Key Responsibilities:
- Support the overall administration of CAFM System.
- Supports in generation of Reports and facilitate distribution with requestor
- Assists in Training Helpdesk Operators and other users.
- Perform creation and unlocking of CAFM accounts
- Support in recording CAFM license subscriptions, ensure accurate recording of license issued to end user.
- Report CAFM System issues to vendor or relevant IT Department.
- Coordinate CAFM System function changes to Helpdesk & End users
- Execute Asset Coding following Engie’s standard Asset Attributes
- Support Operations Team in developing a balanced PPM Plan using SFG20, ASHRAE, NFPA, OEM or client specific standards.
- Supports in General Data processing/upload
- Assist in issuing PPM Work Orders to Operations & Sub-contractors
- Immediately report system anomalies observed to Line Managers
- Support in installation of Mobile App & troubleshooting support.
- Document, Implement and ensure user compliance to CAFM policy
- Liaise with the CAFM provider and Client, and oversee progress of systems integration
- Support in training end-users (Front-end/ App)
Skills Required:
- Great multi-tasking abilities and attention to detail
- Strong organizational skills, interpersonal skills and a positive attitude
- Strong verbal and written communication skills
- Proven skills related to the position
- Strong communication and interpersonal skills
- Ability to delegate tasks and supervise others
Qualifications:
- Degree in Information Technology or equivalent experience
Other Requirements:
- Demonstrate proficiency in the Microsoft Office environment including Word, Excel, MS Teams, SharePoint, PowerPoint, Project and Outlook
- Technology savvy, with interest in IT & Systems operations.
- Knowledge of any programming language highly desirable.
Business Unit: LEI RoW
Division: LEI RoW AMEA - UAE
Legal Entity: ENGIE Cofely Energy Services LLC
Professional Experience: Skilled ( >3 experience <15 years)
Education Level: Technical Qualification
Company Name: ENGIE UAE
Why this matters to us
Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.
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