Cage Cashier (Harrah's Metropolis, Illinois)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Provide cashiering services to patrons and support cashiering operations following internal controls and company policies.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Responsible for verification of cash, chips, checks, and coins in their respective bank.
• Take casino credit applications and verify the patron's identification.
• Process Table Fills and Table Credits to Live Gaming Devices
• Process Jackpots to Electronic Gaming Devices
• Data Entry in the computer system.
• Do equal exchanges of chips for cash, coin sales and redemption, marker issuance and redemption, and Front Money/Safekeeping transactions.
• Complete all related documentation in accordance with the established system of Internal Controls.

• 
  Balancing their funds and recording same on a Cashier's Check-out sheet.
• Check in and out within a reasonable amount of time.
• Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members.
• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner always.
• Secure Casino Bankroll.
• Perform the duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program.
• Application of Federal currency reporting requirements.

WHAT YOU WILL NEED

• Must be 21 years of age or older
• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays
• Prior professional cleaning experience preferred

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

• Work within a restricted area of the cage with reasonable accommodation.
• Bend and stand for long periods of time.
• Operate computer, calculator, and add machine.
• Communicate verbally with the public.
• See to validate chips and cash exchange.
• Must be able to hear. Can be augmented with a hearing aid.
• Tolerate noisy and/or dimly lit environment.
• Must be able to lift a minimum of 25 pounds.
• Must have manual dexterity.
• Climb steps repeatedly.

MENTAL - Must be able to:

• Work accurately with basic math skills.
• Typing skills or the ability to gain knowledge of how to enter data into a CRT are required.
• Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.
• Must be able to work under stressful conditions.

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.