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Cairo Aftersales Service Engineer
Job Description
- Monitor and develop the maintenance team performance.
- Monitor and achieve all our targets.
- Working to improve the team performance by monitor and develop their performance.
- Operate service operations by executing sector strategies through developing objectives and plans as well as monitoring plans’ implementation.
- Operate service operations by developing periodic reports and presentations as well as communicating team needs
- Monitor and develop service operations supervisors by developing performance development plan and following up required actions status
- Monitor and develop service operations supervisors by improving their performance through coaching and following up the various KPIs
- Monitor and develop service operations supervisors by developing their management skills and behavior through monitoring daily operations
- Manage and develop service operations by developing overall service performance and enhancing cross-functional relations
- Manage and develop service operations by enhancing customer satisfaction and response time and feedback accuracy
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Execute operations projects by initiating new projects and contributing in the running projects
- Bachelor’s degree in (Engineering Mechanical or Electrical.)
- 2-5 years of related experience.
- Very good Spoken and written command of English language.
- Strong Leadership skills, preferably including Leading/Managing/Mentoring Others experience
- Strong Logical and analytical thinking.
- Ability to collaborate effectively within a multifunctional environment
- Problem solving skills through innovation and creativity
- Manage, monitor, and develop service operations teams through supervising and coaching of group supervisors, as well as monitoring technician’s whole performance, follow the day-by-day field operations for achieving the objectives, achieving the operational KPIs, the sales target and develop people
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