Call Center

We are seeking a dynamic and customer-focused Call Center Agent specializing in customer inquiries to join our self storage team in Tabernash, Colorado. This role is vital in providing exceptional customer service , managing rentals and ensuring a seamless experience for our customers The ideal candidate will possess strong communication skills, customer service experience, and a passion for delivering outstanding service.

Responsibilities

• Handle incoming calls using multi-line phone systems with professionalism and courtesy, adhering to excellent phone etiquette.
• Assist customers by taking payments, transferring units , move out procedures and inquiries into their account
• Assist customer with rentals and reservations
• Address customer inquiries promptly, resolving issues related to their accounts with a focus on customer satisfaction.
• Maintain a welcoming atmosphere to walk ins by demonstrating hospitality management skills and customer relations expertise.

Qualifications

• Previous experience in self storage is desired
• Strong customer service skills with the ability to handle multiple calls efficiently while maintaining professionalism.
• Excellent communication skills, including phone etiquette and interpersonal skills.
• Microsoft Office experience perferred

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person