Call Center Agent – Digital Services

Job Description:
We are hiring a Call Center Agent with experience in digital services. The ideal candidate should have 1–3 years of experience in customer support or telesales, along with a good understanding of web services, SEO, and digital solutions. You must be able to communicate clearly, understand client needs, and promote our digital services.

Key Responsibilities:

• Make outbound calls to promote and sell digital services (Web Development, SEO, etc.).
• Build and maintain strong client relationships.
• Understand customer needs and suggest the right digital services.
• Respond to client inquiries and follow up on time.
• Handle objections and resolve issues professionally.
• Guide clients about service processes and timelines.

Qualifications:

• 1–3 years of experience in call center, telesales, or customer support (preferably in IT/digital services).
• Good knowledge of web services, SEO, and digital marketing.
• Strong English communication skills.
• Good persuasion, negotiation, and problem-solving skills.
• Bachelor’s degree in Business, Marketing, IT, or related field.

Job Details:

• Job Type: Full-time (On-site)
• Shift: Night (8:00 PM – 5:00 AM)
• Location: Iqbal Town, Lahore

Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800

Job Type: Full-time

Pay: Rs55,000.00 - Rs90,000.00 per month

Application Question(s):

• Are you available for the night shift?
• What is your earliest possible joining date?

Work Location: In person