Call Center Agent- Healthcare

• Memorize scripts for products and services, and refer to them during calls
• Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.
• Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
• Create and maintain record of daily problems and remedial actions taken, using call-center database
• Leverage data and insights gathered by the call center to recommend and influence process improvements

Job Type: Full-time

Pay: Up to QAR3,500.00 per month

Experience:

• Cerner : 1 year (Required)

Language:

• English & Arabic (Required)