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Call Center Agent - US Campign

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  • Handle inbound/outbound calls for US-based customers.
  • Provide excellent customer service, resolve queries, and upsell products/services if required.
  • Follow call scripts and maintain accurate records in CRM systems.
  • Meet call quality and performance targets (e.g., call handling time, resolution rate).

Shift Timing: 6 PM to 3 AM & 9 PM to 6 AM

Job Type: Full-time

Pay: Rs50,000.00 - Rs70,000.00 per month

Work Location: In person

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