Call Center Agent - US Campign

• Handle inbound/outbound calls for US-based customers.
• Provide excellent customer service, resolve queries, and upsell products/services if required.
• Follow call scripts and maintain accurate records in CRM systems.
• Meet call quality and performance targets (e.g., call handling time, resolution rate).

Shift Timing: 6 PM to 3 AM & 9 PM to 6 AM

Job Type: Full-time

Pay: Rs50,000.00 - Rs70,000.00 per month

Work Location: In person